Iberostar Selection Paraíso Maya Suites
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Iberostar Selection Paraíso Maya Suites
No.15 of Premium Hotels in Solidaridad
Carretera Chetumal-Puerto Juarez KM 309 Playa Paraiso, Solidaridad, Quintana Roo 77710, Mexico
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Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Sauna
Spa
Massage Room
Fitness Room
Public parkingFree
All amenities
Property Description
Located in Playa del Carmen, Iberostar Selection Paraíso Maya Suites - All Inclusive is by the ocean, a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach. This all-inclusive property is 10.9 mi (17.5 km) from Ojo de Agua Beach and 12 mi (19.3 km) from Punta Esmeralda Beach.
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8.4/10
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 100 reviews
Surroundings
Airport: Cancun International Airport
(37.2 km)
Landmarks: Black cat's place
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Junior Suite Poolside
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Room (One Bedroom, Star Family)
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
8
Junior Suite Beachside
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Junior Suite
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
12
Junior Suite With Tropical View
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Family Junior Two-Bedroom Suite
1 King bed and 2 Double bed
Has window
Free Wi-Fi
Wi-Fi in room
Check Availability
6
Room (One Bedroom, Star Family)
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
8.4/10
Very Good
100 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.4
Average for similar properties in Solidaridad
christina
June 6, 2025
Very average resort. I wish there were food options closer to the pools instead of taco stands. The property is kind of confusing .
milena
May 31, 2025
Beautifully properly. Food was pretty good. Excellent service. Lots of activities for kids. Highly recommend it.
MIGUEL
May 29, 2025
Installations , amenities , all personal working there , so kind and helpful , activities , all was great.
Vernon Dwayne
May 26, 2025
Large centipedes in the room(we understand it’s an island environment) they wouldn’t or couldn’t move us, but fumigated our room while we were there. No VIP ******* recognition. Had to pay out of pocket almost $400USD from the jewelry store on property as they wouldn’t let us use the entire credit there after being told by the concierge at 62/63 and jewelry shop attendant. We’ve stayed many times at Iberostar, first and last time at Maya!
Patrick O'Connor
May 13, 2025
The staff is what makes this place great. I was lost the entire time unless I was right next to the pool
Emilie
April 24, 2025
Excellent choice for families
I read a lot of reviews before booking so to set the record straight: this hotel is massive and excellent for families; the app does work great; the food is outstanding; the push for timeshare is real but I said no politely once and they left me alone; there is a map of the property in the app and you need it; there are so many restaurants and the buffet options are so outstanding and varied than not being able to make reservations for a family of 4 was a non-issue.
Size aside, this hotel is truly a gem: the pools, the water park, the activities, the food, the service, the attention to details, the cleanliness and the consistent friendliness of the employees made for a very special trip.
The down sides were only the choppy ocean and seaweeds when we were there (can’t control that and the hotel removes seaweeds every morning) and the $45 sunscreen (just pack your own). The night entertainment was okay but the fire shows truly stood out.
Other than that, huge kudos for running such a large place with taste and care - and again, for the food alone, this stay was amazing. Will gladly return!
Bettina
April 15, 2025
The reason for my 3 star review is due to the false marketing--it's 4.5 star rating that it promotes must be self appointed as anyone who has stayed at 5 star can see that this is no higher than a 4. To use the word luxury only applies to a few select spaces around the resort, so it is misleading to use that term to the resort as a whole. The resort is clean, a good beach, and a lot to do, so if that is your goal this is perfect. Food was mediocre, and getting reservations is a joke if you want an actual regular meal time (not at 5 or 9) Regular meal times are mainly reserved for their premium upcharge and people who agree to their timeshare pitch. It touts a lot of restaurants, but near the pool the breakfast closes early (10), and lunch doesn't open until 1. The timeshare pitch is really too much. The concierge really pressured us to do it, we kept saying no, she said she'd pencil us in and we could play it by ear. When we didn't show, she called, came to our room, and even said that her job performance depended on us attending. We felt badly for her, and don't feel it's fair to either the hardworking employees or the paying guests to put that type of pressure on the pitch. The fight for pool chairs was silly, the beach was not an issue as it was red flag windy our entire stay so the majority of the guests were not on it for long. We had the power and ac go out in our room multiple times, although they were quick to come and fix.
Amie
March 16, 2025
This property has a lot to offer with food activities pools and beach. The people are very helpful. The beach is very nice with not much sargassum when i was there. If you want lounge chairs by the pool and beach you have to get up very early to save a seat.
Mary Kaye
March 7, 2025
I have stayed at the Iberostar Maya suites many times. This was my sixth time so obviously I continue to come back. The resort is beautiful and always clean. Most staff was amazing. We had a couple issues with the girls at the Star coffee shop both at the Lindo resort and at the Maya resort, young girls that were just a bit rude. The staff at the Maya lobby, including Raul and Kevin were awesome! For the most part, the food was good. The buffet at the Maya, (which is new) the seafood was incredible. Lots of lobster! The chef there was very nice. He came out and spoke to us. I believe his name was Oscar. The Mexican Restaurant that we were waiting to be seated at as we looked over the menu, It was definitely not an impressive menu. I’m very glad we did not stay because we talked to people later that evening who said they waited to be seated for over an hour and then waited for their food for over an hour and that it was pretty bad. So I’m glad we never ate there. The breakfast buffets are always incredible so much food to choose from and always good. So I highly recommend this resort!
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Beach Volleyball
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Public parking
Free
Car Rental
Bar
Nightclub
Tennis Court
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
Business Center
Children's Pool
Water Park
Free
Kids' Club
Babysitting Services
Additional charge
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Car Rental
Business services
Multi-Function Room
Meeting Room
Business Center
Wedding Service
Front desk services
24-Hour Front Desk
Concierge Service
Currency Exchange
Languages spoken
English
Spanish
Food & drink
Bar
Room Service
Snack Bar
Kiosk/ Convenience Store
Public areas
Smoking Area
Garden
Water Purifier
ATM
Shopping Mall
Health & wellness
Spa
Additional charge
Massage Room
Sauna
Additional charge
Billiards Room
Turkish Bath/ Hammam
Kayaking
Beach Volleyball
Tennis Court
Golf Course
Off-site
Yoga Session
Fitness Room
Activities
Public Beach
Water Park
Free
Eco Tours
Off-site
Beach Umbrella
Nightclub
Cleaning services
Clothes Dryer
Facilities for children
Babysitting Services
Additional charge
Kids' Club
Children's Pool
Accessibility
Pool Ramp Available
Stair-Free Property Entrance
Safety & security
First-Aid Kit
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 10:00–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 460
Phone:+52-9848772800
Located in Playa del Carmen, Iberostar Selection Paraíso Maya Suites - All Inclusive is by the ocean, a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach. This all-inclusive property is 10.9 mi (17.5 km) from Ojo de Agua Beach and 12 mi (19.3 km) from Punta Esmeralda Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 8 outdoor swimming pools or 2 hot tubs. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at La Pagoda, one of the property's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 8 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 434 air-conditioned rooms featuring free minibar items. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 8 outdoor swimming pools or 2 hot tubs. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at La Pagoda, one of the property's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 8 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 434 air-conditioned rooms featuring free minibar items. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Frequently Asked Questions
What are the check-in and check-out times at Iberostar Selection Paraíso Maya Suites?
The check-in time at Iberostar Selection Paraíso Maya Suites is 15:00-24:00 and the check-out time is 12:00.What are the check-in and check-out times at Iberostar Selection Paraíso Maya Suites?
Does Iberostar Selection Paraíso Maya Suites have a swimming pool?
Yes, Iberostar Selection Paraíso Maya Suites has a pool.Does Iberostar Selection Paraíso Maya Suites have a swimming pool?
Are pets allowed at Iberostar Selection Paraíso Maya Suites?
Unfortunately, pets are not allowed at Iberostar Selection Paraíso Maya Suites.Are pets allowed at Iberostar Selection Paraíso Maya Suites?
How much does it cost to stay at Iberostar Selection Paraíso Maya Suites?
Prices at Iberostar Selection Paraíso Maya Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Iberostar Selection Paraíso Maya Suites?
Which airport is closest to Iberostar Selection Paraíso Maya Suites?
Cancun International Airport is the closest airport to Iberostar Selection Paraíso Maya Suites, and it is about 32 mins from hotel by car (37.2 km).Which airport is closest to Iberostar Selection Paraíso Maya Suites?
What is the cancellation policy for Iberostar Selection Paraíso Maya Suites?
The cancellation policy for Iberostar Selection Paraíso Maya Suites varies depending on the type of room and booking conditions.What is the cancellation policy for Iberostar Selection Paraíso Maya Suites?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 37.17KM |
| Hotel Star Rating | 5 |