Iberostar Waves Paraíso del Mar

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1 room, 2 adults, 0 children

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Iberostar Waves Paraíso del Mar

Name: Iberostar Waves Paraíso del Mar
Address: Carretera Chetumal Avenida Benito Juárez Km. 309 Playa Paraiso, 77710 Riviera, Solidaridad, Quintana Roo 77710, Mexico, Carretera Chetumal Avenida Benito Juárez Km. 309 Playa Paraiso, 77710 Riviera, Solidaridad, 77710, Mexico
Price range: Unbeatable daily deals - quickly find great rates for your ideal stay. And if it's cheaper elsewhere, we'll refund the difference.
Rating: 4

No.3 of Cultural Hotels in Quintana Roo

Carretera Chetumal Avenida Benito Juárez Km. 309 Playa Paraiso, 77710 Riviera, Solidaridad, Quintana Roo 77710, Mexico

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Amenities

Golf Course

Sunbathing Area

Outdoor swimming pool

Exclusive Beach Area

Casino

Sauna

Spa

Massage Room

All amenities

Property Description

8.0/10

Very Good

Cleanliness8.0

Amenities8.0

Location8.0

Service8.0

All 100 reviews

Surroundings

Airport: Cancun International Airport

(36.7 km)

Landmarks: Iberostar Waves Paraíso Beach

(110m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Ocean Front Junior Suite

Bedroom 1:1 King bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Hair dryer

Room Details

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Double Premium near Pool

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Electric fan

Private toilet

Room Details

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Two-Bedroom Family Room

Bedroom 1:2 Double bed ● Bedroom 2:1 Double bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Hair dryer

Room Details

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King Or Two Double Room 1 King Bed

1 King bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Hair dryer

Room Details

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Premium Double Room

1 Queen bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Hair dryer

Room Details

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Junior Suite With Ocean Front Beach Access

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Electric fan

Private toilet

Room Details

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Double Premium Tropical View

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Hair dryer

Room Details

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Junior Suite Junior Suite Near Pool

1 King bed or 2 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Room Details

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Double Premium Pure Wellness

1 King bed

Has window

Free Wi-Fi

Non-smoking

Wi-Fi in room

Hair dryer

Room Details

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Guest Reviews

8.0/10

Very Good

100 reviews

Verified Reviews

Cleanliness8.0
Amenities8.0
Location8.0
Service8.0

Average for similar properties in Solidaridad

Most Mentioned

AI Summary

Guests appreciate the friendly and accommodating staff, as well as the nice pool and good facilities, enhancing the overall experience. However, no specific disadvantages were mentioned in the reviews.

C‍r‍a‍i‍g

March 27, 2025

We absolutely loved the immersive natural setting of this property, complete with a huge swimming pool and a lovely sandy beach. The walking paths felt like enchanting journeys through a lush "jungle," teeming with beautiful wildlife. The staff were exceptional – consistently friendly, attentive, and dedicated to maintaining the grounds and providing excellent service. We also had a blast parasailing and took a memorable snorkeling trip to Cozumel. With a variety of delicious restaurants and a particularly impressive buffet, dining options were a definite highlight.

K‍a‍t‍i‍e

February 23, 2025

The property is huge so to get from your room to go eat or get to the beach/pools take a longgg walk or you have to wait for transportation. The Buffett was the same every day except 1 and was not that great. The “no reservation needed” diner took 1.5 hours to get into. It wasn’t a horrible stay, but definitely not the best either. I wouldn’t purposely go back.

M‍a‍g‍d‍a‍l‍e‍n‍a‍ ‍E

February 18, 2025

Wonderful Stay at Iberostar Waves Paraíso del Mar! We had a fantastic stay at Iberostar Waves Paraíso del Mar! The resort was exceptionally clean, the food was delicious with plenty of variety, and the staff was incredibly friendly. Joe from the club stood out—he was so welcoming and made our experience even better. One of the highlights was the beautiful wildlife around the resort. We loved seeing peacocks, black and white swans, flamingos, and even chameleons roaming freely—it made the atmosphere even more special. The only downside was the drinks, which could have been better, but everything else more than made up for it. Overall, a great experience, and we would definitely return!

G‍e‍r‍a‍l‍d

February 6, 2025

We found there was a definite lack of communication from the resort. A prime example was the day they upgraded the room locks, the resort dropped off a notice 4 hours after the fact which stated you would be able to exchange your keys the next day. Another example demonstrating the lack of communication there was no posting of the nightly activities in a easily accessible area, the only sign we found posted was by the far end of the pool, which we stumbled upon only because the towel exchange we normally used happened to be closed early. Even then it only had that day’s activity not a weekly schedule. It appears though Iberostar is putting efforts into the lands and building maintenance to extend the life of the facilities and sell their Star Prestige program there was little in the way of customer appreciation.

G‍e‍o‍r‍g‍i‍a

February 2, 2025

The front desk staff is not well trained. Also difficult to get chairs by the beach. Although we were told that we could use all the facilities when we sat at the Iberostar next door only place we could find chairs they treated us like criminals. They borough securiTy and the youn woman working at the beach was very rude to us that we were not allowed to use those chair because it a different class hotel and we were not paying for that. My husband was talking with her and I was in my phone, so she said that if I was taking pictures of her she is calling the police!! It's too bad this happened as we had been there before but with this experience never again. I've never felt so insulted . We tried and asked for a manager but they could not get someone and did not care.

j‍o‍s‍e

January 24, 2025

We stayed Jan2-Jan 9. The resort was beautiful clean and for the most part staff was great. Until we got to the membership pitch. Since we weren’t interested we were dismissed treated with less importance because we didnt want the membership. we didnt get checked on after we turned down the membership. Kind of rude but sure we can over look that. But unfortunately we won’t be returning to this resort because of the infestation of “cuatis” or nasua animals. These animals are over populated on the property and walk up take your food and drinks with no fear of being shoed off or anything. I sat down at a picnic table that is right next to the restaurant and these animals came out from the trees and shrubs jumped on my table and took my food. Didn’t even flinch after I tried to shoe them off. Instantly I had over 15 of these animals on my table taking my food. There are garbage cans on the side walk next to the bleach but are locked. So patrons just put there garbage on top of the cans anyways because the staff told them to leave it there. And then they get these animals all over the cans. We even went golfing and were warned to not leave our wallets or phone in the golf cart because they will get on the carts. Sure enough during our round of golf they invaded our cart took our drinks and searched for food. This is very unsafe and not clean at all. They’re just over sized rats. Resort needs to control the population of these animals and keep them from invading eating areas.

A‍m‍y

January 11, 2025

We enjoyed our stay. The food at each restaurant and buffet was plentiful and what we had delicious. The beach is stunning! Enjoy a massage if you can! The staff makes this resort wonderful.

J‍o‍s‍e‍p‍h

April 29, 2025

Food and drink were awful. Too difficult to navigate the property.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

StyleBuffet

Age	Fee
Adult	Free

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the Hotel

Cash

Property Description

Number of Rooms: 89

Located in Playa del Carmen, Iberostar Waves Paraíso del Mar - All Inclusive is connected to the convention center, a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach. This all-inclusive resort is 9.5 mi (15.4 km) from Ojo de Agua Beach and 11.6 mi (18.7 km) from Puerto Morelos Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a nightclub and an outdoor pool. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at El Mercado, one of the resort's many dining establishments, which include 12 restaurants and 3 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 388 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Iberostar Waves Paraíso del Mar?

The check-in time at Iberostar Waves Paraíso del Mar is 15:00 and the check-out time is 12:00.

What amenities and services does Iberostar Waves Paraíso del Mar have?

Iberostar Waves Paraíso del Mar has the following amenities and services: Shuttle Bus Service.

Does Iberostar Waves Paraíso del Mar have a swimming pool?

Yes, Iberostar Waves Paraíso del Mar has a pool.

Are pets allowed at Iberostar Waves Paraíso del Mar?

Unfortunately, pets are not allowed at Iberostar Waves Paraíso del Mar.

How much does it cost to stay at Iberostar Waves Paraíso del Mar?

Prices at Iberostar Waves Paraíso del Mar are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Iberostar Waves Paraíso del Mar?

Cancun International Airport is the closest airport to Iberostar Waves Paraíso del Mar, and it is about 29 mins from hotel by car (36.7 km).

What is the cancellation policy for Iberostar Waves Paraíso del Mar?

The cancellation policy for Iberostar Waves Paraíso del Mar varies depending on the type of room and booking conditions.

About This Property

Nearest Airport	Cancun Intl. Airport
Distance to Airport	36.65KM
Hotel Star Rating	5