Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad
Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive
Health Protected
Carr. Cancún - Tulum km 54, Solidaridad, Quintana Roo 77500, Mexico
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With a stay at this aparthotel in Playa del Carmen, you'll be 4.8 mi (7.7 km) from Maroma Beach and 6.4 mi (10.3 km) from Gran Coyote Golf. This luxury aparthotel is 7.9 mi (12.6 km) from Mamitas Beach and 8 mi (12.8 km) from Playa del Carmen Main Beach.Show More
We Price Match
3.8/5Good·Cleanliness: 3.8
All 102 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballDivingSnorkelingSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Airport: Cancún International Airport
(45.3 km)
Landmarks: El Camaleón Mayakoba Golf Course
(2.8 km)
Landmarks: Dolphin Discovery Playa del Carmen
(4.0 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
2
Junior Suite
2 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
7
Junior Suite Mangrove View with Balcony
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
Guest Reviews(102)
3.8/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests enjoyed its natural beauty, varied activities, and cleanliness but were disappointed by the limited vegetarian options and poor quality breakfast, including unfriendly staff.
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Helpful
Not helpful
Redcom Tijuana
November 16, 2021
Great!
Guest User
November 1, 2021
The facilities are very comfortable and clean; the food is generally good. The service is very kind, but it can be improved a lot, especially in the restaurant, because although there are not many people, it takes a long time for them to participate.
Original TextTranslation provided by Google
Doug
January 16, 2024
The flowing river is beautiful. The resort is in renovation mode which is good because it is starting to need repairs.
Paul
January 15, 2024
The property has a great layout, excellent beach area and lagoon.OMG the lagoon was by far the best part of our vacation.
Nicole
September 10, 2023
We were punished because we booked on *******!! Upon arrival, we were separated from our group while a manager of some sort told us that we did not have the same privileges that the others had. She offered us the opportunity to attend a 90 minute sales pitch to learn how we could buy into better access, which we declined. The entire place feels salesy and slimy from this point forward.
The entire property is under construction so every time you turn down a hallway, there might be a fresh piece of drywall or construction dust in your way. The property is hardly relaxing because there’s giant bulldozers and pile drivers slamming into the rocks at every turn - right outside the bedroom windows, next to the pools. We walked out to one of the viewing points on the beach and we were chased back by a bulldozer dumping rocks just feet from where we were trying to take photos. Don’t even bother with a massage! All I heard was banging!
All the restaurants are closed or in flux so you end up eating almost every meal in one bland, cavernous room. They claimed one of the perks of membership was lobster, but every time I saw someone try to order one, they said they were out. On top of this, the mosquitoes and coatis are rampant throughout the property making it hard to enjoy.
Most of the staff outside the sales team was great - Kika always had a smile on her face! Juan helped us paint our own souvenirs and always brought them back better!
Would not go back!
Anjani
August 21, 2023
I had low expectations because of the low reviews but it was actually one of the best resorts I've stayed at! The grounds are incredible, they have multiple cenotes and a gorgeous river that is amazing to snorkel and kayak through. It's the kind of thing people would pay $70+ to do a snorkel tour through, but here it's free! The food was good, the drinks were yummy, and the property was clean and comfortable. There were a ton of activities at the pool and some entertainment at night. We were never bored.
bret
August 16, 2023
all pools closed up early, all service at pool areas closed up at 6pm. food was terrible. front desk did not follow through on reservation. booked king bed got 2 queens. was told it would get fixed & move to king next day but never did happen. very poor communication. all inclusive does not include everything listed on menu & the upcharge you for certain items. Room service food was by far the worst. Cound not eat it as it looked to be several days old & probably left over from buffet or mex rest. rooms were clean & staff encountered there were friendly.
Bertolda
November 2, 2023
I will not return to this place worse food I ever have in México!!!
Anna
July 17, 2023
There was construction going on while our stay. The beach you could not swim. But the service from the employees was great. There was little entertainment at night.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2008
- Number of Rooms: 4
With a stay at this aparthotel in Playa del Carmen, you'll be 4.8 mi (7.7 km) from Maroma Beach and 6.4 mi (10.3 km) from Gran Coyote Golf. This luxury aparthotel is 7.9 mi (12.6 km) from Mamitas Beach and 8 mi (12.8 km) from Playa del Carmen Main Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Casa Las Islas, one of the aparthotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself comfortable in your apartment, featuring an iPod docking station and a flat-screen TV. There's a private furnished balcony/patio. Satellite programming and a DVD player are provided for your entertainment, while complimentary wireless internet access keeps you connected. A private bathroom with a shower features complimentary toiletries and a hair dryer.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Casa Las Islas, one of the aparthotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself comfortable in your apartment, featuring an iPod docking station and a flat-screen TV. There's a private furnished balcony/patio. Satellite programming and a DVD player are provided for your entertainment, while complimentary wireless internet access keeps you connected. A private bathroom with a shower features complimentary toiletries and a hair dryer.
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingFree
Airport Pick-up ServiceAdditional charge
Bar
Billiards Room
Restaurant
Meeting RoomAdditional charge
Children's Pool
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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