Senses Riviera Maya by Artisan - All Inclusive-Adults Only
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Rooms and Guests
1 room, 2 adults, 0 children
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Senses Riviera Maya by Artisan - All Inclusive-Adults Only
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Carretera Cancun- Chetumal Km. 307 Lotes Playa Marom, Solidaridad, Quintana Roo 77710, Mexico
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When you stay at Senses Riviera Maya Oceanfront - All inclusive Boutique hotel - Adults only in Playa del Carmen, you'll be on the beach, just steps from Maroma Beach and Paradise Beach. This upscale hotel is 1.1 mi (1.8 km) from Playa Paraiso Golf Course and 7.2 mi (11.7 km) from Tres Rios Ecopark.Show More
We Price Match
3.7/5Location: 3.8
All 102 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolDivingSnorkelingMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBar
All Amenities
Surroundings
Airport: Cancún International Airport
(37.6 km)
Airport: Cozumel International Airport
(56.8 km)
Landmarks: Dressel Divers Paraiso
(<100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
14
Suite with Sea Front Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
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7
Honeymoon Suite with King Bed and Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
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14
Suite with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Check Availability
4
Suite with Pool View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Microwave Oven
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Guest Reviews(102)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.8
- Service3.7
Guest User
August 20, 2022
Great location and great staff however the hotel is dated. A small hotel with only 1 restaurant but good food and service. Great place to stay for 1-2 days only, any longer and you will get bored.
Anonymous User
August 4, 2023
It was definitely not to my liking.
the food leaves a lot to be desired
Original TextTranslation provided by Google
Abigail
February 23, 2024
The workers were so nice and great! Loved how welcoming they were. The hotel was great since I’m pregnant and can’t do much it was really relaxing for me.
Roy Jerold Whitehead
February 20, 2024
If you want to simply relax, this property is for you. Great staff, good food and beautiful scenery.
David
February 20, 2024
No beach of their own, no beach chairs , no beach towels most of the time.
One of the staff in the restaurant was very rude. No room service, no water one day. Shower had some mold around the edges.
View was great, room was pretty nice.
Nancy
February 19, 2024
Dirty place. Very seldom towels. When leaving they tried to charge me 30.00 for a towel that had spit of blood on it, from falling down slippery stairs. No water for a day. Could not flush toilets. Place stunk like sewage. Run away from this place.
Latoya
February 19, 2024
First impression is everything when I walked in to the room the floor look like the tiles was just taking up. The sheets was dirty as well as the jet tub ..
they only have 2 eating places and one close at 5 the other was just ok with what they were serving..
they switched me to a second room which was ok , but the sheets was still stained looking … seem like they just need to buy new sheets.. the staff was really cool met a lot of nice people .. while we were here. But this place is more for older people that wants quiet.. very dead at 11 pm no drinks after that time as well ..
Mauricio
February 16, 2024
I have traveled all over the world and offer an honest review. This hotel could be a magnificent place to stay if the owners would properly maintain the facilities. The pictures listed on the ******* site are totally far from reality. There were cockroaches all the time, behind the bathroom mirror, from holes on the bathroom tile etc. I notified front desk and they said they would take care of it and there was no change. The furniture inside the room was awful, the couches had stains and were worn out.
All rooms are ocean view but they still charge more for ocean view. It is a small hotel which makes it nice without crowds. The food was great, and the service was very good from the staff. Jean Franco and Christian (front desk) were very attentive and fun to work with. They were the only reason I did not make a big deal out of all the discrepancies from the pictures and the facility.
The rooms offer an in suite patio plunge pool, what they fail to state is that these plunge pools are only cold water pools, and to use it you need to request it from the front desk and they need to come out and fill it. The air conditioner was set to 70 the four days we were there and the room temp never reached that, it was always at 76-78 degrees F. Pool bar closes at 5pm and after that you need to go up and order drinks at the restaurant which closes at 10 pm. This was not convenient as we like to stay in the pool until 8 or so since it is all inclusive.
Would never stay here again
Sylvia De La Cruz
February 5, 2024
The Roof in our room started leaking water the 2nd night there, instead of moving us to another room they patched it up & started leaking again the next day. We were told not to touch the thermostat. The couch in the room had stains on it & it was filthy. Only 2 towels to shower. The guest robes were stained with rust. The blow dryer only blew out cold air & they said all blow dryers only blow out cold. Rooms don’t have phones so you have to use what’s app to communicate. Not very responsive. The restaurant staff were great, kind & very attentive especially Fernando, Christian & Gordo. overall will not be staying there again.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
To check-in, contact the property in advance
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
TypeAmerican
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2015
- Renovated: 2020
- Number of Rooms: 38
When you stay at Senses Riviera Maya Oceanfront - All inclusive Boutique hotel - Adults only in Playa del Carmen, you'll be on the beach, just steps from Maroma Beach and Paradise Beach. This upscale hotel is 1.1 mi (1.8 km) from Playa Paraiso Golf Course and 7.2 mi (11.7 km) from Tres Rios Ecopark.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy American cuisine at Cavamar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 38 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy American cuisine at Cavamar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 38 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Golf Course
Sunbathing Area
Outdoor Swimming Pool
Diving
Snorkeling
Massage Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Billiards Room
Restaurant
Multi-Function Room
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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