Grand Palladium White Sand Resort & Spa - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad
Grand Palladium White Sand Resort & Spa - All Inclusive
Carretera Federal Chetumal, Puerto Juarez Km.259-100, Predio 3, Solidaridad, Quintana Roo 77710, Mexico
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With a stay at Grand Palladium White Sand Resort & Spa All Inclusive in Kantenah, you'll be 4.7 mi (7.6 km) from Akumal Beach and 12.9 mi (20.7 km) from Xel-Há Park. This upscale property is 8.2 mi (13.1 km) from Half Moon Bay and 17 mi (27.4 km) from Soliman Bay.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 100 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolBeach VolleyballDivingSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Airport: Cozumel International Airport
(49.7 km)
Landmarks: Ixmucané Grand Cenote
(310m)
Landmarks: Camelie
(380m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Junior Suite with Garden View
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Private Toilet
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9
Suite with Garden View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Private Toilet
Check Availability
8
Beachside Suite Non smoking
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Sea View
Check Availability
Guest Reviews(100)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Breonna Teresa
March 12, 2024
This resort is huge, you have access to three resorts in one. So you need to take buses around or walk a fair bit as it’s easy to get lost at first.
Service was hit or miss. We had someone with severe allergies. Most restaurants will walk you through what you can and can’t eat. However we had bad service at the Thai restaurant as the server wouldn’t even listen to us or allow us to order for our kids off the adult menu. And a couple other similar situations at other restaurants.
But they made up for that with the impeccable medical service. My son got really sick so we called the doctor In the middle of the night. She came right away. Helped with insurance and then sent him to the hospital. A few hours later upon arrival back there was a employee waiting to check in on my son, and three more calls throughout the day from the front desk checking in on his health.
Overall the resort is nice! The white sands is a little out dated and needs some maintenance then other resorts are very nice. Great experience for kids and families.
Nicholas
December 27, 2023
We went here for our honeymoon and absolutely loved it! The food was good, the drinks were strong and the staff was extremely friendly and helpful. We did not want to leave at the end of the week. Only downside was the pool was cold but we still swam anyways.
Adam
December 10, 2023
The property was amazing and beautiful. Never saw a mess anywhere. Staff was friendly and attentive. Food quality was mediocre, alot of flavor missing from alot of the mexican dishes which doesnt make sense considering location. Restaurants are reservation only and can only be reserved before 3pm so no spontaneous dinner plans after that. We were instructed to use the palladium app to reserve for dinner, which we were able to book and received a confirmation. Showed up at the restaurant for a 930pm reservation under this assumption and was told they couldnt take us at all (2 people) because we booked the reservation after 3pm, and sent us away without trying to accommodate us. This was at the brazilian steak house.
Drinks were fairly inconsistent as well. Lobby had great espresso martinis but terrible mojitos. Pool had amazing mojitos and so forth.
We had our rooms serviced and when we returned everything was fine. An hour or two would pass and we would be interrupted by a staff personally handing out small pieces of chocolates. On 1 of these occassion, the staff knocked and immediately entered the room before I could get out of the shower.
On our last night something broke and water started dripping from our ceiling
Ben
January 31, 2024
Great, easy experience. Clean and large rooms. Extravagant food and amenities.
Laura
November 1, 2023
Beautiful place, relaxing and clean. The staff is very helpful and friendly. Water temperature at the beach is perfect, just bring water shoes because the sand is thick and there are rocks/corals.
Abriel
October 9, 2023
This property was amazing! Thr staff was helpful and friendly. The travel club was not pushy. We declined a tour and that was it. No one asked again. It was a wonderful week at the white sands property.
LaLo
October 3, 2023
The overall experience was very good. The only thing would be some staff are not that intuitive or just stay there standing without offering assitance.
Monique Antonette
September 13, 2023
We stayed in the Romance Bungalow which was a beautiful room off the water. The resort was quiet and clean and the food was very good by all-inclusive standards. I wpuld definitely return for another trip!
Samuel
September 11, 2023
It’s been always an amazing experience coming back to the hotel where my wife & I got married. Service and food amazing!
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
Breakfast not provided.
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Property Description
- Opened: 2017
- Number of Rooms: 434
With a stay at Grand Palladium White Sand Resort & Spa All Inclusive in Kantenah, you'll be 4.7 mi (7.6 km) from Akumal Beach and 12.9 mi (20.7 km) from Xel-Há Park. This upscale property is 8.2 mi (13.1 km) from Half Moon Bay and 17 mi (27.4 km) from Soliman Bay.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools or 5 spa tubs, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at La Adelita, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 264 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools or 5 spa tubs, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at La Adelita, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 264 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor Swimming Pool
Beach Volleyball
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Bar
Basketball Court
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Pool
Children's Playground
Water Park
Water Slide
Kids' Club
KTV
Currency Exchange
Luggage Storage
24-Hour Front Desk
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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