Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad
Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive
Carretera Playa del Carmen - Tulum Km 72 Puerto Aventuras, 77710 Riviera, Solidaridad, Quintana Roo 77710, Mexico
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Just off the azure waters of the Caribbean Sea the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser
Live it up with world class shopping and endless style
Hit the Little Big Club and teen activities or channel your inner awesome and head to Heaven an adults only expanse with stunning pools lavish spa treatment rooms and access to signature golf courses by Jack Nicklaus and Robert von Hagge
Bottom line it is all topshelf.
To ensure the safety of our guests and team members we have implemented enhanced cleaning and sanitization protocols in partnership with our global sanitation partners. We are also following all local and global public health agency guidelines and policies.Show More
We Price Match
Highlights
Airport pick-up available
Free parking
Lots to do
Pets welcomeAmenities
Water Park
Airport pick-up
Wi-Fi in Public AreasFree
Nightclub
Basketball Court
Snorkeling
Babysitting Services
Spa
All Amenities
Property Description
Just off the azure waters of the Caribbean Sea the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser
Live it up with world class shopping and endless style
Hit the Little Big Club and teen activities or channel your inner awesome and head to Heaven an adults only expanse with stunning pools lavish spa treatment rooms and access to signature golf courses by Jack Nicklaus and Robert von Hagge
Bottom line it is all topshelf.
To ensure the safety of our guests and team members we have implemented enhanced cleaning and sanitization protocols in partnership with our global sanitation partners. We are also following all local and global public health agency guidelines and policies.
Show More
3.8/5
GoodCleanliness3.8
Amenities3.8
Location3.8
Service3.8
All 100 Reviews
Surroundings
Landmarks: Rockaway Bay
(200m)
Landmarks: Puente De Puerto Aventuras
(480m)
Landmarks: Villa Marina Aventuras
(690m)
Landmarks: Rock and Race
(780m)
Landmarks: Puerto Aventuras Sports Complex
(1.1 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Two Bedroom Deluxe Grand Room with Sky Terrace
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Check Availability
10
Deluxe Diamond King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Check Availability
7
Deluxe Gold-Double Beds
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
6
Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
7
Deluxe Family Room
3 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
3
Deluxe Room, 1 King Bed (Heaven-Swim up)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
7
Deluxe Room, 2 Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
7
Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge)
Bedroom 1:1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
6
Rock Royalty Deluxe Platinum Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Check Availability
7
Deluxe Two Double Room with Partial Ocean View
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
5
One Bedroom Deluxe Room with Sky Terrace
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Check Availability
7
Suite, Oceanfront (Heaven, Rock Suite)
1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Check Availability
7
Suite, 2 Bedrooms, Oceanfront (Rock Suite)
Bedroom 1:1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
5
Royal Room, 1 King Bed (Heaven, Rock Royalty)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
9
Suite (Heaven, Rock Suite Platinum)
2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
8
Deluxe Gold King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Check Availability
Hide Room Types
Guest Reviews
3.8/5
Good
100 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Average for similar properties in Solidaridad
AI Summary
The facilities, particularly the new Eden pool at Riviera Maya Hard Rock Heaven side, are highly praised. Guests commend the exceptional service from dedicated staff members.
Services & Amenities
Most Popular Amenities
Water Park
Airport pick-up
Additional charge
Wi-Fi in Public Areas
Free
Nightclub
Basketball Court
Snorkeling
Babysitting Services
Additional charge
Spa
Additional charge
Private parking
Free
Diving
Children's Pool
Exclusive Beach Area
Fitness Room
Airport drop-off
Additional charge
Wake-Up Call
Tennis Court
Massage Room
Outdoor swimming pool
Bar
Sauna
Business Center
Multi-Function Room
Meeting Room
Additional charge
KTV
Luggage Storage
Restaurant
24-Hour Front Desk
Currency Exchange
Water Park
Spa
Exclusive Beach Area
Fitness Room
Outdoor swimming pool
Bar
Meeting Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Business Center
Wedding Service
Multi-Function Room
Meeting Room
Additional charge
Front Desk Services
Front Desk Safe
Wake-Up Call
Tour/Ticket Service
Express Check-In and Check-Out
Concierge Service
Luggage Storage
Currency Exchange
24-Hour Front Desk
Languages Spoken
Spanish
Food & Drink
Snack Bar
Room Service
Kiosk/ Convenience Store
Lobby Bar
Bar
Public Areas
ATM
No Smoking in Public Areas
Garden
Public Audio System
Elevator
Health & Wellness
Body Care
Basketball Court
Snorkeling
Spa
Additional charge
Diving
Fitness Room
Tennis Court
Massage Room
Hairdressing and Beauty Center
Sauna
Phototherapy
Kayaking
Activities
Water Park
Nightclub
Public Beach
Exclusive Beach Area
Eco Tours
Off-site
Beach Umbrella
KTV
Facilities for Children
Babysitting Services
Additional charge
Children's Pool
Accessibility
Handrails in Stairways
Wheelchairs Available On-Site
Safety & Security
First Aid Services
Fire Alarm
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$150.20 (approx. NZD 261.04) per pet per stay
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1999
- Renovated: 2013
- Number of Rooms: 1205
Just off the azure waters of the Caribbean Sea the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser
Live it up with world class shopping and endless style
Hit the Little Big Club and teen activities or channel your inner awesome and head to Heaven an adults only expanse with stunning pools lavish spa treatment rooms and access to signature golf courses by Jack Nicklaus and Robert von Hagge
Bottom line it is all topshelf.
To ensure the safety of our guests and team members we have implemented enhanced cleaning and sanitization protocols in partnership with our global sanitation partners. We are also following all local and global public health agency guidelines and policies.