BlueBay Grand Esmeralda-All Inclusive
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1 room, 2 adults, 0 children
All Properties in Solidaridad
BlueBay Grand Esmeralda-All Inclusive
Carretera Chetumal, Puerto Juarez Km. 300, 77710 Playa del, Solidaridad, Quintana Roo 77710, Mexico
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Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This upscale property is 4.7 mi (7.5 km) from Maroma Beach and 7.8 mi (12.6 km) from Quinta Avenida.Show More
We Price Match
3.2/5Cleanliness: 3.2
All 105 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaSnorkelingMassage RoomFitness RoomPrivate ParkingFreeBarTennis CourtBilliards RoomTable Tennis Room
All Amenities
Surroundings
Airport: Cancún International Airport
(45.7 km)
Airport: Cozumel International Airport
(49.3 km)
Landmarks: Pool At BlueBay Grand Esmeralda
(630m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
8
Suite, Pool Access, Garden View (Emerald)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
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11
Deluxe Room with Ocean View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Check Availability
12
Deluxe Room with Partial Ocean View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Sea View
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15
Deluxe Room with Garden View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Electric Fan
Check Availability
9
Deluxe Suite with Jacuzzi
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
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Guest Reviews(105)
3.2/5
Verified Reviews- Cleanliness3.2
- Amenities3.2
- Location3.2
- Service3.2
julia
April 2, 2024
Fatal, there was no hot water throughout the stay, they gave us no answer or solution either in the hotel or on the trip, cockroaches in the room, humidity, repetitive and poor quality buffet, impossible to dine in the restaurants because you had to reserve many days in advance. in advance, before arriving they do not answer emails or anything, the beach is horrible, full of algae, dirty and ugly, to get there from Playa del Carmen it is impossible if it is not a taxi that charges you €60 for a 15 minute ride, from the door entrance to the lobi you have to walk two km and from the room to the beach another 2, they don't even get you close to the door... DO NOT BOOK HERE OR THIS HOTEL, BEST RIU WITHOUT ANY DOUBT
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OrtegaLuis
December 8, 2022
Excellent service quality price the staff of the entire hotel very attentive and attentive to solve any doubt the facilities are good
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Guest User
March 7, 2022
The bad - upon entering the hotel they gave me a room that had nothing to do with the one I booked (sea view) and after trying to talk on the phone they never answered at reception so when I called the operator she only told I went to the reception to ask for it myself. I was at reception for 1 hour so they gave me a sea view room which was closer to the beach and pool. At the beach buffet, when I went for a soft drink, they turned me down and told me the waiter would bring it to the table.
The Good - Food and weekend shows at specialty restaurants.
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Guest User
August 15, 2022
Hotel service won't be five-star, just kidding
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Anonymous User
January 11, 2022
It feels like I can't always book a high-end dinner...but the hotel is big enough, away from the sea, and the view is good. The equipment is ok, but the price is really good! Have a chance, will come again.
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ricky
February 20, 2024
Very good facilities, staff, entertainment and food in general. Things that perhaps could be improved: more lounge chairs (guest go out at 5-6 am to secure loungers with shade ... ? That CLEARLY is an indicator. ) need more shade with loungers too (love the sun, but too much is unhealthy)
Rebecca
February 20, 2024
Beautiful, huge resort. Be prepared for a lot of walking to get around. Our room door lock broke and it took a few hours to get fixed. The beach swing bar was excellent. Walking in the water on the beach was difficult due to the number of rocks in the sand. Food was mostly good.
Hussein
February 19, 2024
As other reviews stated, our riomnwas in block 6. Room was musky, dated, batrooms in need of updating.
The sliding door had been fixed a number of times and I would have fix the screw that would fall out daily.
English was a major issue among employees.
I asked for nonalcohol beer and was told, 'It's too expensive".
With countless bottles of top shelf alcohol, I dont think it would have broken the bank to stock a couple cases.
Many parts of the rest are showing sings of aging, the main buffet had numerous holes in the ceiling while there was new construction in other parts.
It would be nice to see older parts see some upgrading.
The "rain shower" was poor at best but the hand wand had great pressure which would cause the drain to back up.
Apparently our unit was not the only one with this issue.
The resort is not the worst but is a little over priced for the what we paid.
This is a solid 3/3.5 for what you pay.
My review is not to bash the resort but rahter shed light on some of the downfalls.
We have a diet restriction which is always an issue when travelling Mexico. I asked the Chef about an item if there was any pork and he assured me 0 that it was chiken. When he took it upon himself to show me the packaging it purned to be mixed with pork, I thanked him very much.
Kevin
February 19, 2024
Everything was excellent except the beach was dirty and the sea **** was not cleaned up. Also the food was just okay.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2006
- Number of Rooms: 891
Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This upscale property is 4.7 mi (7.5 km) from Maroma Beach and 7.8 mi (12.6 km) from Quinta Avenida.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This property also features complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 979 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This property also features complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 979 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Exclusive Beach Area
Snorkeling
Massage Room
Fitness Room
Private ParkingFree
Bar
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Playground
Kids' Club
KTV
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Exclusive Beach Area
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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