Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive
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1 room, 2 adults, 0 children
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Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive

No.6 of 4-Star Select Hotels in Quintana Roo
Carr. Federal Chetumal Puerto Juarez KM 256 100 Mz 005 y 021 Lt. 014 y 017, Solidaridad, Quintana Roo 77710, Mexico
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Amenities
Outdoor swimming pool
Beach Volleyball
Snorkeling
Sauna
Spa
Massage Room
Fitness Room
ParkingFree
All amenities
Property Description
With a stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive in Kantenah, you'll be by the sea, within a 10-minute drive of Akumal Beach and Ecopark Kantun Chi. This all-inclusive property is 12.4 mi (20 km) from Xel-Há Park and 7.6 mi (12.2 km) from Half Moon Bay.
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8.6/10
Very Good
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 100 reviews
Surroundings
Airport: Cozumel International Airport
(38.1 km)
Landmarks: Recinto flamencos
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Family Selection Junior Suite Rooftop Private Pool (up To 2 Kids Free Under 17Years)
4

Family Selection Junior Suite Rooftop Private Pool (up To 2 Kids Free Under 17Years)

2 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Family Selection Suite Beachside (up To 2 Kids Free Under 17 Years)
5

Family Selection Suite Beachside (up To 2 Kids Free Under 17 Years)

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Family Selection Junior Suite Swim-up (up To 2 Kids Free Under 17 Years)
3

Family Selection Junior Suite Swim-up (up To 2 Kids Free Under 17 Years)

2 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Family Selection Junior Suite Garden View (up To 2 Kids Free Under 17Years)
5

Family Selection Junior Suite Garden View (up To 2 Kids Free Under 17Years)

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Guest Reviews

8.6/10
Very Good
100 reviews
Verified Reviews
  • Cleanliness8.6
  • Amenities8.6
  • Location8.6
  • Service8.6
Average for similar properties in Solidaridad
Most Mentioned
A‍n‍g‍e‍l‍ ‍A‍l‍f‍r‍e‍d‍o
June 1, 2025
Rooms size are great. building on great condition, pools are clean. Close to the bars, restaurant, and other options of food,. Grat room services, the beach is close to the room. Transportation is always on time to arrive to the others hotels. I would like to back and paid for VIP area. All the areas are clean, room services for clean and assitant are the best. All in the room is include, beers, waters, candies, water, etc. Restaurant like Bahia & Brasa, EL Dorado are the best and for show and restaurant Bravo is the best.
M‍e‍g‍a‍n
May 14, 2025
This is the best all inclusive resort we have been to. The Family Selection is the best family centric high end experience at this price point. They made us feel welcome, special, and at home every day. It was amazing.
A‍m‍u‍l
May 7, 2025
Great proprty, especially the Family Selection.. Lots of entertainment and varity of things to do for adults and kids.
R‍a‍c‍h‍e‍l
April 30, 2025
This was our first trip to a Grand Palladium resort. Family Selection was perfect for our family vacation & I cannot say enough good things about the service provided. Having the pool for family selection only was wonderful as it was much quieter than the big pools at the resort. The Nest restaurant was lovely for an a la carte option for breakfast. Our butler Abraham went above & beyond to make our trip unforgettable & help with my husbands birthday celebrations. The small details like the nightly delivery of sweet treats to the room was nice. The food at Bahia & El Dorado was too notch. Although the combined resort is quite large, shuttles are readily available to get you where you want to go. Drinks in the Kantenah lobby bar were great. We will be returning in October.
D‍e‍a‍n‍n‍a
April 27, 2025
This was our best vacation, the resort, the staff, the food, the pools, the room, butler service was all five star.
M‍l‍a‍d‍e‍n
April 27, 2025
We just got back from a week stay at FS kantenah beachside Villa 4018. I have nothing but positive feedback to give to this resort. We have been to many other properties over the years and this will now be the one we recommend to family and friends. Claudia at the FS check-in was amazing at facilitating rooms that worked for our multiple families and was able to upgrade us due to our ******* VIP membership. We had two butlers Emmanuel and Luis who answered any questions we had immediately via the what’s Up app and were able to book activities for our children as well as book all our a la carte restaurants for our two families. We will definitely be back!!! Our expectations were definitely exceeded!!!
T‍a‍r‍a
April 23, 2025
Overall we really enjoyed everything about the Family selection as well all other areas at the Grand Palladium
M‍i‍c‍h‍a‍e‍l
April 22, 2025
Amazing vacation with our kids. Great clean rooms, tons of baked in amenities including free room service. Great dining options. Loved out butlers Maximiliano and Abraham.
J‍a‍s‍o‍n
April 19, 2025
This place was so amazing! Very clean, amazing and friendly staff. Food was hit and miss but overall really good. Bar drinks seem to be watered down a bit but really tasty. Our butler Daniela was over the top amazing and she is the main reason we will be returning. It’s a very large resort and the frequent carts going around make it very easy to get around. Nightly entertainment is great. Daily entertainment could use some work, especially for the teens 13-17. If the resort can keep the costs down, I can see this resort being fully booked year round. I highly recommend this resort to all my friends and family and anyone looking for a great time.

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Table Tennis Room
Restaurant
Water Park
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra cot: Free

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Age Requirements
The main guest checking in must be at least 18 years old

Property Description

  • Opened: 2002
  • Number of Rooms: 170
Phone:+52-9848772100
With a stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive in Kantenah, you'll be by the sea, within a 10-minute drive of Akumal Beach and Ecopark Kantun Chi. This all-inclusive property is 12.4 mi (20 km) from Xel-Há Park and 7.6 mi (12.2 km) from Half Moon Bay.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at The Nest, one of the property's 15 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 18 bars/lounges, 2 beach bars, and 3 swim-up bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.

Treat yourself to a stay in one of the 170 individually decorated guestrooms, featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.

Frequently Asked Questions

What are the check-in and check-out times at Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive?

The check-in time at Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive is 15:00-23:30 and the check-out time is 12:00.

What amenities and services does Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive have?

Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive has the following amenities and services: Shuttle Bus Service.

Does Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive have a swimming pool?

Yes, Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive has a pool.

Does Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive provide breakfast?

Yes, guests at Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive can enjoy breakfast during their stay. Breakfast option(s): Full English/Irish.

How much does it cost to stay at Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive?

Prices at Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive?

Cozumel International Airport is the closest airport to Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive, and it is straight line distance from hotel: 38.1 km.

What is the cancellation policy for Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive?

The cancellation policy for Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive varies depending on the type of room and booking conditions.

About This Property

Average Price FromEUR420
Hotel Star Rating4