Hotel Bergland

We had a wonderful seven night visit at the Bergland Hotel. The people make it an extra special place to stay. A huge thank you to Sigi (the owner) and his team! Luciana set the tone as soon as we entered the dining room. She was upbeat, fun, and knowledgable. Jan and Sophie and the rest of the staff are lovely as well. Lorena at the bar is a gem, and Lilla in the spa has magic in her hands. I lost my voice during our stay and Luciana and Lorena were quick to offer me a cup of tea or hot water with lemon. They were attentive without being obtrusive. They treated us so kindly; very kid friendly. The hotel is beautiful, but not stuffy or pretentious. We stayed here with two kids (9 and 14) with a focus on mountain biking (incredible by the way!). You can't beat the location. And the people in the bike shop attached to the hotel are also fantastic. FYI... you will be woken up by church bells at 6am. We loved it! Make sure to sign up for Alpaca Yoga or a hike with Sigi!

This is the best hotel we have ever stayed in! We were made to feel so welcome, the staff always did their best to provide excellent service. I love the Bergland ethos which is all about supporting local produce. The food we had was fantastic! Dreaming about going back and have another swim in one of their three pools with views over the mountains.

First class welcome from the reception team. The reception area is very spacious and welcoming. The furniture in reception however is not placed correctly. The bar if fully stocked with everything you would want. The bar furniture, like reception is not placed correctly, , it can also be said for the furniture in the lounge next to the bar. Not placed correctly, you should not have to climb through seated groups to get to an empty table. The rooms are finished to a fantastic standard. A mixture of traditional and modern. I did report two room faults on the evening of my arrival and they were not fixed prior to me leaving one week later. First class welcome from the dining room staff. A really well appointed dining room. There were a few issues with the food. The selection at the buffet was fantastic however the quality of some of the dishes on the buffet were poor. There seemed to be different menus for different guests and that was based on seeing food being delivered to tables that was never offered at my table. Now, the quality of food has been highlighted by previous guests and conveniently brushed over , they do not always get the food correct. They are trying to serve portions that you would expect to find in fine dinning restaurants but the quality of food is far from fine dining. I would ask the chef to taste the food before it leaves the dining room and that goes for the buffet, taste the food before it goes on the buffet. The quality of prepared food is either fantastic or inedible. During my stay, the plates from my table were either returned cleared of everything or returned full. The spa, fantastic, clean warm and comfortable, actually, outstanding. The facilities are outstanding. Look, this is a great spot in a great location with great people working in this hotel so if you stay then you will have a great time, sort the quality of the prepared food out then this will become a fantastic spot. Just as an aside, as i said, some people were eating food our table wasn’t offered so maybe there is a tiered menu offering and if there is then this has to be made clear to all the guests.

The hotel is excellent. We had dinner included. That was with hindsight not the best choice for me.

Very pleasant stay, very nice room, and great spa & pool area. Friednly staff and really convenient quick access to the ski slopes. The food was good, but somehow "tried to much" without fully delivering. Here, "less is more" would do some good.

Outstanding service Outstanding service and facilities. No aircon though - so bring a fan during the summer.