Guest User
February 2, 2024
The worst hotel I have ever stayed in. The room smells of dampness and there are cockroaches crawling around. The curtains probably haven't been washed since they opened. It's better not to touch the curtains at all, because the slightest touch causes dust to fly off them. The air conditioner doesn't work well, apparently it hasn't been cleaned for a long time. The bed linen is grey and smells of dampness. The shower stinks of sewage. We wanted to leave the hotel early, but we were told that we wouldn't get our money back for the remaining days. The atmosphere in the hotel is tense. Several times we heard the owner of the hotel scolding his subordinates very loudly. They may have done something wrong, but you can't do that in front of guests. This suggests that the owner is an inadequate and insecure person, so he asserts himself at the expense of his subordinates. That's why there is a high staff turnover here. We heard about the staff turnover from the hotel employees. We won't come here again. It's better to stay at another hotel. Fortunately, there are many of them in Sochi.
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