Toya Sun Palace Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sobetsu
Toya Sun Palace Resort & Spa
Touyako Onsen 7-1, 052-0107 Sobetsu Town, Usu District, Hokkaido, Japan
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When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, within a 5-minute walk of Lake Toya and Toyako Onsen. This resort is 19.8 mi (31.8 km) from Rusutsu Resort and 1.1 mi (1.7 km) from Toyako Hot Spring. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes.Show More
We Price Match
Last booked 52 mins ago on our site
Highlights
Superb views
Free parking
Ideal location
Lots to doAmenities
ParkingFree
Hot Spring
Sauna
Spa
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Restaurant
All Amenities
Property Description
When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, within a 5-minute walk of Lake Toya and Toyako Onsen. This resort is 19.8 mi (31.8 km) from Rusutsu Resort and 1.1 mi (1.7 km) from Toyako Hot Spring. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes.
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3.9/5
GoodEverything is great. Enjoy so much with all facicilitiea, and have fun with families
All 299 Reviews
Surroundings
Train: Showashinzan Station
(5.0 km)
Train: Tōya Station
(7.7 km)
Landmarks: Yosomiyama
(580m)
Landmarks: Eight Views of Lake Toya Sobetsu Onsen
(630m)
Landmarks: Medicine pot hand bath (Yutorelo Toyako)
(850m)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
Japanese-Style Non-Smoking
5 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Check Availability
9
Western-style Room
2 Single bed
26m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Check Availability
1
Japanese-style Room Lakeside
10 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Check Availability
2
Japanese-Style Non-Smoking
4 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
1
[Non-Smoking]Standard Twin Room with Open Air Bath and Terrace
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Terrace
Check Availability
2
Japanese Modern Twin Room-Non-Smoking
2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
4
Japanese Modern Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Check Availability
1
Modern Japanese-Western-style Room (2 Beds)
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Check Availability
2
[non-smoking]modern Standard Twin Room With Shower Booth
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Check Availability
Hide Room Types
Guest Reviews
3.9/5
Good
299 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location4.2
- Service3.9
Average for similar properties in Sobetsu
AI Summary
Spacious, comfortable rooms with beautiful lake views. Excellent breakfast with a wide selection. Convenient location near Lake Toya and bus stop. Efficient, friendly staff provide high-quality service and shuttle transportation.
Jason Ji Khim
April 3, 2025
Overall, everything that doesn't concern your room and food is pretty nice - the location is good, the view is fantastic, the lounge is spectacular. However when it gets to service and your room, it is poor. As you can see on the photos, the room is old and there is mould left there. The staff do not take notice even when I asked for a change of room. Furthermore, the drainage will smell in your bathroom. The wifi is also poor and you get faint signal not just in your room but also in the restaurant.
The service overall was poor, with the service during the buffet very mixed, with a combination of junior staff guiding you to wrong places and the manager ordering you about without a level of courtesy.
This is a place to visit once, and not go back. There are others along the lake that are worth trying out.
CHEUNG just
February 14, 2025
The hotel overlooks the lake, providing us with excellent views. Only breakfast and dinner are included, so we need to go out to find lunch. The onsen is exceptional, but there is only one staff member working at the spa. We wanted to book a 100-minute package for two at the same time, but we couldn't, so we had to take turns. This arrangement was not the most efficient use of our time.
Lynn
February 6, 2025
Everything is great. Enjoy so much with all facicilitiea, and have fun with families
LAI PING PAT
January 10, 2025
The room is too old and cleanliness is not good.
But the onsen is amazing. Breakfast and dinner buffet are quite good.
And it is close to the rusutsu ski resort, only 40 mind driving for snowboarding.
A Ling
January 7, 2025
The lobby and public areas of the hotel felt grand and inviting. However, the room type we booked definitely needs renovation – the tatami was soft, and the bathroom was old and stained, so we opted to use the public bath and outdoor onsen instead, which were far superior. Our room did have access to an outdoor garden facing Lake Toya, offering a stunning view, especially with the snow. We had a great time at the indoor arcade. The outdoor open-air onsen was a highlight – one of the best experiences, overlooking the serene lake while snow gently fell. I’d consider staying here again but would choose a different room type next time.
Anonymous User
December 13, 2024
Dinner and Breakfast all are good.
Front desk can speak chinese.
Convenience store about 800m.
Guest User
November 10, 2024
I recently stayed at this hotel, and while the facilities were impressive, my experience was overshadowed by several disappointing issues. The hotel's amenities, including the pool, gym, and restaurant, were top-notch, and the common areas were clean and well-maintained. However, the room itself was another story. The cleanliness was far below expectations. There were stains on the bed linens, dust in corners, and the bathroom had visible mold in the shower. For a hotel of this caliber, such hygiene standards are unacceptable.
Gerald Peck
November 10, 2024
Disappointing, I do not like the room as its not exactly what I seen on Trip.com. And the cleanliness is a problem with housefly, worn out seats, bathtub, tables etc. The only things that I can appreciate for this hotel is the food and onsen which is not crowded. Overall, i will prefer to stay at other hotel for this kind of price.
Services & Amenities
Most popular business facilities
Parking
Free
Hot Spring
Sauna
Spa
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Restaurant
Children's Pool
Water Slide
Wi-Fi in Public Areas
Free
Hot Spring
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Free
Car charging facilities
Front Desk Services
Luggage Storage
24-Hour Front Desk
Languages Spoken
Japanese
Food & Drink
Kiosk/ Convenience Store
Public Areas
Elevator
Gift Shop
Garden
Health & Wellness
Sauna
Spa
Hot Spring
Activities
Game Room
Water Slide
Facilities for Children
Children's Meals Available
Children's Pool
Safety & Security
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 12 years old.
Paying at the Hotel
Property Description
- Opened: 1965
- Renovated: 2012
- Number of Rooms: 324
When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, within a 5-minute walk of Lake Toya and Toyako Onsen. This resort is 19.8 mi (31.8 km) from Rusutsu Resort and 1.1 mi (1.7 km) from Toyako Hot Spring. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes.