TownePlace Suites Nashville Smyrna

After being on the road 11 hrs my husband, children, and I were exhausted. I called Towneplace Suites in Smyrna and Alex booked us a room. She was so nice and accommodating. I have an autistic son who was in need of milk and she got us 2 cartons, saving my husband from hunting some down. Keep in mind our encounter was at 0256. As a frequent traveler these experiences are what keep me brand loyal. I will be calling corporate about our experience as well! Thanks for going over and beyond, Alex.

Everything is clean and fresh. Even the extra pillows/bedding. Smells amazing as soon as you enter the hotel. Breakfast was good. Staff was sweet and approachable. Definitely will be staying here again when we are back in town. Definitely a five star review from us.

Quiet and clean hotel close (but not too close) to major attractions. Carmen, who handled breakfast was extremely cheerful and helpful each morning, giving us suggestions of what to do/see. Breakfast was the normal spread, with lots of choices.

For the most part, we enjoyed our stay here. The bed was comfortable, the room was quiet (we never heard any noise from neighbors or outside), the building was clean and well-maintained (although the ironing board was super rickety and wouldn’t stand flat on the floor). The room (a studio) did have a slightly odd arrangement. You enter the room directly into a hallway-like space that has the kitchen all along one wall and the closet door on the opposite wall. This meant you couldn’t really leave the closet door open as the room door would bash into it. The couch directly faced the foot of the bed. The TV was mounted on the wall adjacent to the side of the bed (but not adjacent to the bed directly). This meant that it did not face either the couch or the head of the bed. One person could sit sidewards on the couch (the arm of the couch was slightly raised, suggesting this was the preferred position for TV viewing), but two people could not comfortably watch the TV. Temperature: The heating and cooling was adjusted by a thermostat that only cools to 66. The unit didn’t make any obnoxious noises. Bathroom: The bathroom did not have enough counter space for setting out personal toiletries. The only towel bars were the multi-bar affair often affixed above toilets. This had to hold all the clean towels as well, so it wasn’t useful for hanging towels. The shower was well designed, with space to set soap and shampoo if you bring your own, a glass wall and door, the faucet on the wall opposite the shower head so you didn’t freeze or scald yourself turning it on, etc. Breakfast: Typical Marriott. Not much else to say. Location: The property is easily accessible to various major roads and is near many restaurants, including some really good BBQ.

We stayed at the Towneplace Suites for one night while traveling home from Orlando. This is a great Towneplace Suites with nice rooms and an almost full kitchen with easy access to the interstate. Close to many shops and restaurants. Complimentary breakfast was excellent and there were many hot and cold options. Room was a good size, well appointed and in good condition. Outdoor pool was closed during our visit presumably because of the temperature. No hot tube. We've stayed at other properties in this immediate area and this one is the best that we've stayed at but can be higher priced. We would definitely choose this hotel again if the price was right.

Very comfortable and clean space. The staff care about keeping the hotel in good condition and ensuring you're happy with your stay. Beds are cozy to sleep in, breakfast area maintained - both in food and cleanliness Would happily stay here again!