Guest User
September 5, 2023
I always know when im about to have a seizure because my body feels exhausted. Luckily i was on a road trip with my service animal. Upon arrival I noticed a sign on the window that stated that I could not bring a pet, so I had to disclose this to the gentleman at the check in window. When he asked if he was my support animal i answered with a "yes". The attendant continued to tell me that "support animals" as I had just declared my pet, where not allowed. When I tried explaining to him that my pet was a service animal, he interrogated me to find out what services my dog did for me. The attendant was so furious that he threatened to call the police on me "for lying", he became very aggressive to the point that he begun to shake. I ended up leaving to find another hotel. I was charged for my stay even though he said I wouldnt. This was one of the most horrendous situations i have ever encountered. I was in disbelief at the way this man treated me. Needless to say I drove to the next hotel terrified that this altercation would lead me to have an attack while I drove. I feel lucky to be alive, but I still cannot believe the way i was treated.