Guest User
August 18, 2023
If I could I would give 0 stars. Let's start from the fact that the reservation of this studios on booking was with free cancellation until ..... midnight. My boyfriend tried to cancel the reservation at 11.05 pm but he was not allowed to. We contacted the owners who told us to contact booking, and booking told us to contact the owners. A classic. Moral of the story, the cancellation was not granted, the money was not returned to us and we were forced to stay in this studio. Once we arrived in Skiathos we asked the owner for explanations, a very, very rude and bitter person who tried to give an answer to our questions on the issue of free cancellation, telling us "that day I received so many free cancellations, I couldn't accept them all otherwise I would close".. .but isn't it our problem? But what are the answers? Among other things, with this response she clearly confirmed that it was she who had not accepted the free cancellation. We were not offered either a little water or a breakfast, even just out of kindness considering the mix-up which had occurred solely through his fault. Once we went up to the room (the one on the far left on the 2nd floor), I noticed a yellow stain on the floor in the shower, some mosquitoes squashed on the wall, one on the sofa and so I politely asked the lady to go up to the room. The lady touched the yellow stain and told us that it was not p1p1.. thus confirming that the yellow was dirty, encrusted, a clear sign that it had not been washed properly with bleach otherwise the stain would have gone away. The "lady" began to get agitated stating that we were giving her too much trouble. He started threatening us with calling the police (for what, no one knows). She violently shouted at me in Greek, so that I couldn't answer her (who knows what swear words she said to me), and started shouting "YOU HAVE TO GO OUT, YOU HAVE TO GO OUT"... to our response "YOU HAVE TO GIVE ME MY MONEY" , she was obviously silent. Our stay was truly terrible at this property, neither an apology nor a sign of kindness after what happened. The lady did not show up again for the remaining 7 days, nor her husband nor her daughter. We have been completely alone, denigrated and isolated, due to problems caused by them. Furthermore, despite having the room cleaned, when we returned to the room in the evening, we found the bed as in the photo... that is, unmade, messy... Another very painful point: the really steep climb. We had the right scooter for 2 days, enough time to risk disastrous falls and convince ourselves to change to the car that saved us. Unfortunately, the climb cannot be done by motorbike. All guests there had cars. Honestly, there are much better studios in skiathos. Stay far away from this. Keep away.
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