Southview Park Hotel

Stayed her for 2 nights in the Pent house suite, was a lovely 2 nights, only thing I would say is it is a bit dated and could do with better furniture as too dark , but didn't spoil the stay. The hotel got lovely surroundings , and the ducks etc are funny trying to get into the hotel Ate in the hotel on both nights and the food was excellent proper home cooked food very tasty and hot and plenty of it . Breakfast was lovely also, everything hot and again plenty of it. Staff nothing too much trouble and very polite. Would definitely stay again.

Had a great stay in the Southview hotel, very clean and comfy rooms. Great food and all the staff were very helpful and friendly. Shoutout to Caroline who was very chatty and friendly and managed to save us in a situation with our other accommodation not being suitable,

stayed here for a friends wedding lovely room kingsize and very comfy bed and pillows had a great time helpful staff downside was could not get any food when i arrived as kitchen was too busy nor could i get a drink from the bar in reception was told no staff on it. breakfast was a serve yourself style food on that was ok but i prefer plate service all in all a good stay would recommend

From arrival to departure we had the best short break at Southview. The team are friendly and made us very welcome. The accommodation was clean and comfortable. A special mention to manager Claire Hayes whose smiley face and nothing is too much trouble attitude spoke volumes and is a credit to Park Dean. Facilities are super and we thoroughly enjoyed our stay. Will be returning!

Booked a family room for 2 adults and 1 child, on arrival the spare bed wasn't made up, but that was nothing compared to the bathroom where the toilet had been used and not flushed or cleaned and I'm not talking about a number one... we were then moved to a room at the back which as we requested a front facing room when booked this wasn't great but had no choice. This room was very tired and run down and wasn't particularly clean. This hotel had gradually got worse over the years and will not be staying from now on. All the staff are from the holiday park and aren't really up to the standards for working in a hotel. Dissatisfied and disappointed.

We booked a suite at Southview for a 1 night stay, I initially rang up and asked for a front facing room, which I was told l, a note was placed in the system and it was fine, this was not the case when checking in. I felt the staff were just making excuses for the mistake. We are a family of 3, 2 adults and a child, when we got in the room the sofa bed was not made up, this was rectified but when I mentioned to front of house, more excuses. The room itself is quite large, but dated, the tv in the bedroom didn’t work, the handle on the wardrobe was hanging off. As we booked direct we had to pay for breakfast separately, the breakfast was fine a little expensive for what you got, the issue in the morning was the, the containers containing the hot food had no instructions to use t towels to pick the lids up, there were a few people burning there hands. We have stayed here in many times as a stop over to Butlin’s but not sure we will again the customer service was not the best.