Holiday Inn Sittingbourne Reviews

The staff were great at check in and out. Very helpful and friendly. The room was huge, like an entire apartment. Very restful and relaxed, it was a shame to only stay one night.

Excellent service ,staff fantastic everything we needed was available

Great hotel very clean nice staff aswell…….. We will be visiting again

Rooms very dark and generally dirty and tired looking. Needs major overhaul and revamp. Extremely disappointed

Yes enjoy thanks

It's a premier inn, so the standard room. Comfy bed for the night was all tht was needed, only thing I could've grumbled about, was the extractor didn't work in the bathroom, so the room smelt a little damp. Apart from that, great service at reception, good breakfast

Good hotel. Would stay again for sure. Food was lovely. Bar staff very friendly

Very comfortable room and king size bed. The lady in reception was also very accommodating when we booked a second night on Trip and wanted to stay in the same room. Perfect place to stay as we wanted to see Dover, Canterbury and other areas of Kent and West Sussex. Value for money and will definitely recommend it.

Very comfortable room and bed. We enjoyed our stay and will recommend.

The location is terrible, in a 4th rate town and on the outskirts of town, far from everywhere, no services. The bill was wrong. I will not stay in this place again.

Checked in by this very rude woman called Jode. When we arrived at reception she looked through us and just said ‘name’. The hotel itself was comfy and the lady in reception when we checked out on Sunday morning was lovely.

I was given a disabled access room, ironically on the second floor. The bathroom was a wet room, no bath, where the angled tiled floor failed to contain the water, which ran towards the door, resulting in large puddles at its entrance. It’s clearly been going on for some time as the door frame base is swollen from water ingress and been painted over. There was severe wear in the carpet in one corner. A small thing but the devil is in the detail, the power cable for the wall mounted TV hung down. But the elephant in the room so to speak was the dirty brown staining running ceiling to floor from an obvious roof leak down one wall. I saw it was a dated building but to be honest, I expected better from Holiday Inn.

Rooms we’re uncomfortably warm and the air conditioning was faulty, moved to two different rooms with the same fault

We were somehow allocated a disabled persons room. On leaving my partner queried the allocation at reception and was told I picked that room. I checked my booking I did not. Although comfortable , the disabled facilities were not exactly usable for us, and there was evidence of water pooling / leakage damage inside and outside of the wet room ( mould growing). We had breakfast which was ample and pleasant. We did arrive back after 2am from a night out and had to ring security to let us in.