Green Garden Village

I stayed at the resort a while ago, and it was a wonderful experience, but other aspects leave a lot to be desired. The houses are tiny, unlike what the photos show. I think the value for money needs to be reconsidered. The bar/dining staff are terrible at welcoming guests. The young waiters make fun of you to your face, and the bartenders aren't very experienced. Otherwise, the resort is beautiful and well-connected.

A pleasant setting surrounded by greenery in a strategic location. Excellent restaurant and relaxing pool. It's a shame all this contradicted the services offered but not provided. There was no Wi-Fi in the room, and the floor was soaked by abundant condensation from the air conditioning exhaust, creating puddles of water everywhere. When we expressed our inconvenience, the reception staff apologized, dismissed us, and brought us drying mats and promised to send a technician to boost the Wi-Fi, but he never showed up. It's a shame, because a place like this deserves to be better developed.

I stayed with my family (four people) for a week, choosing the Mobile Home Superior. The bungalow was true to the photos on the website, well-stocked (perhaps add some milk jugs and an extra frying pan) and very clean. The only problem is that it seems a bit shaky... so if someone were to get up in the middle of the night, they'd wake everyone up (it sounds like an earthquake!). The resort has a very clean pool, one 2m deep, one 130cm deep, and two smaller pools, one of which is raised 70cm deep. Umbrellas, deckchairs, and sunbeds are not commensurate with the actual number of guests in high season. There is, however, the option of going to the beach via a free shuttle with scheduled times, theoretically every 30 minutes (in reality, it takes less if there's no traffic; in June, it takes about 10 minutes). We were a bit disappointed with the beach volleyball court; rather than sand, it was covered in dirt, rocks, and pine needles, clearly unkempt and therefore unusable. Besides the fact that there wasn't a ball at reception because they "had yet to buy one"... We also tried the tennis court, which had centuries-old, slightly damaged balls. There were some misunderstandings during the booking process, and we didn't always receive a response, not only by email but also by phone (no one answered in February/March). We also had to book another accommodation, the brick villa, for two of our guests for two days. It's a shame there's no freezer (the Superior one does). The village's location is excellent, just a 10-minute walk between Sirolo and Numana, for those who can walk uphill (not recommended for disabled or elderly guests). From Sirolo, you can reach it by car (not recommended due to paid parking), by free municipal bus, or by taking lovely walks (the longest route to reach Sassi Neri and San Michele is about 1.5 hours). By car, it's also easy to reach wonderful towns like Offagna, Recanati, Loreto, and Osimo. The free parking is excellent. Strengths were the helpfulness, friendliness, and efficiency of the staff (maintenance workers, gardeners, shuttle driver, and cleaning ladies); we weren't entirely satisfied with the reception staff, who weren't always punctual, but were always available to accommodate our requests. One receptionist, in particular, provided us with valuable information on walking to the beaches, recommending the most beautiful towns to visit. The price was slightly high for the services offered (small pool, unusable beach volleyball court).

È il secondo anno che torniamo in questa struttura perché la posizione è davvero comoda e il servizio navetta molto utile. Personale cordiale e gentile al ristorante, con piatti buoni ed il gestore super disponibile ; molto bella anche la piscina. L’anno scorso abbiamo soggiornato in un villino e ci siamo trovati benissimo, mentre quest’anno abbiamo provato un bungalow: purtroppo gli spazi risultano piuttosto limitati, con odore di chiuso/umidità e una struttura un po’ troppo leggera (bastava muoversi perché vibrasse tutta la casetta). Come già segnalato lo scorso anno, le ragazze della reception potrebbero dare molte più informazioni al momento dell’arrivo: sarebbe un dettaglio che migliorerebbe molto l’accoglienza. Nel complesso resta comunque un buon posto, ma con qualche accorgimento in più potrebbe diventare davvero ottimo.

Siamo stati ospiti della struttura per una settimana a fine agosto. Sembrava di essere in un NON LUOGO. ll rapporto qualità-prezzo dei servizi offerti ha disatteso completamente le nostre aspettative, tanto da indurci a partire con un giorno di anticipo. Alloggio angusto, limitato negli spazi, dotato solo di una piccola anta di armadio, adiacente ad un capanno adibito a rimessa, magazzino e lavanderia in funzione a pieno regime dalle 8 di mattina fino alle 20 di sera, tanto da rendere impossibile il riposo anche nella fascia oraria deputata al silenzio (13-16). La situazione è rimasta immutata nonostante le nostre rimostranze al primo giorno di soggiorno. Spazi esterni e aree comuni non curati (ad esempio il fossato adiacente alla piscina e contiguo al parcheggio). Si notavano tubi scoperti nella vicinanza della piscina. Navetta per il lido non dotata di aria condizionata. TV non funzionante, al netto del canale la7! Scarsa empatia e disponibilità delle persone addette all'accoglienza. Densità degli alloggi molto alta nell'area della struttura, tanto da non garantire la privacy che sarebbe dovuta ad una vacanza.