Guest User
July 20, 2025
We stayed for 5 nights in the new wing. The room was great — large and spacious. What I really couldn’t understand was that the TV was placed on a stand in the middle of the room, completely unsecured. With a baby, this was extremely dangerous, we constantly had to watch to make sure it wouldn’t fall on him. The room had a kitchen, oven, and washing machine, but no plates, cutlery, or detergent. The staff was very kind, and the playroom was well-equipped. The indoor pool, however, was small and overcrowded. What was truly terrible was the dining situation. During breakfast and dinner, it took 15–20 minutes just to find a free table — a nightmare with kids. The hotel was expanded, but the wellness area and restaurant weren’t adjusted accordingly — it was awful. The staff tried to react quickly, but we still had to wait 15–20 minutes in long lines just to get a table. Even though dining is scheduled in shifts, it didn’t help at all. Oh, and it’s supposed to be a family-friendly hotel, but don’t even try moving around with a stroller — there are stairs everywhere. Honestly, I just don’t get it. That’s why I gave it 3 stars, and frankly, I think that’s all it deserves. Calling it a 4-star hotel feels like a stretch compared to other places with the same rating. Unfortunately, it was an expensive lesson.