Hotel de Ruwenberg Den Bosch - Sint Michielsgestel

As the hotel me and my partner regularly stay at in 's-Hertogenbosch was fully booked, we booked this hotel on our trip to the Netherlands. The pictures of the hotel you can find online represent the hotel well and the setting of this conference hotel in a former boarding school building is very nice; nature, history and spaciousness. The hotel has standard rooms and "luxury" rooms. Main difference is that the luxury ones have a Swiss Sense mattress bed and coffee machine in the room. As the mattress of the standard room we were staying at, was too hard for my partner - he couldn't sleep the first night, we request another room with softer mattresses. The hotel staff first claimed that we already stayed in a room with their premium Swiss Sense mattresses, but checking the mattress it was from some other brand. Than requesting again the same, we were assigned to a new one. Unfortunately these beds weren't much better; the mattresses were super soft and the pillows were of a poor quality. Leaving this hotel after a few nights not having slept well, we decided not to return again. Upon arrival back home we filled in a guest survey in which we pointed out our concerns, but have (even after more than a month) not received any feedback from this hotel - disappointing. The staff was not recommendable either, only 1 of the night staff receptionists spoke English and the other one - of a Turkish background found it appropriate to ask what our religious background was in the few words English he spoke, still not sure why that was appropriate / necessary to ask. You won't see us here again.

I stayed at this hotel/conference centre when attending the nearby Regina Coeli language institute for a week. I stayed two days extra over the weekend since I hadn't been to this part of the Netherlands before. The good points: the rooms are comfortable and clean. The recreational facilities (pool, gym, sauna) are of a high standard. The staff are friendly and don't immediately switch to English when you are trying to practise Dutch! The bad points: like many conference hotels it is sterile. Over the weekend (when there are no conferences) the hotel is almost deserted and the the bar and restaurant are closed. It is very expensive considering what it offers. Although I have many reservations, I'd still recommend it since there is very little in the way of up-market hotels nearby.

Remote, quiet, lacks atmosphere. Good solid option for business meetings / conferences but very much mid - range at best. Located in a pretty village front of house is promising located in a former country house but as you get further in the disappointment increases. Restaurant /bar small , menu limited but food quality high. Rooms are dated and cold. Needed extra heating even with a/c set to 26 degs. Staff very professional, helpful and friendly. An 'ok' experience.

Rooms was clean and spacious. Large flat television with aces to HDMI for streaming. Internet Strength was the weak point but still much better than many other hotels I have visited. Many facilities sauna pool squash tennis. A large parking area. Resturant was also ok for buffet style. Staff was friendly in all my interactions. Bar can be over run due to all the company events but staff did there best to keep everyone's glass full.