Hotel de Ruwenberg Den Bosch - Sint Michielsgestel

As the hotel me and my partner regularly stay at in 's-Hertogenbosch was fully booked, we booked this hotel on our trip to the Netherlands. The pictures of the hotel you can find online represent the hotel well and the setting of this conference hotel in a former boarding school building is very nice; nature, history and spaciousness. The hotel has standard rooms and "luxury" rooms. Main difference is that the luxury ones have a Swiss Sense mattress bed and coffee machine in the room. As the mattress of the standard room we were staying at, was too hard for my partner - he couldn't sleep the first night, we request another room with softer mattresses. The hotel staff first claimed that we already stayed in a room with their premium Swiss Sense mattresses, but checking the mattress it was from some other brand. Than requesting again the same, we were assigned to a new one. Unfortunately these beds weren't much better; the mattresses were super soft and the pillows were of a poor quality. Leaving this hotel after a few nights not having slept well, we decided not to return again. Upon arrival back home we filled in a guest survey in which we pointed out our concerns, but have (even after more than a month) not received any feedback from this hotel - disappointing. The staff was not recommendable either, only 1 of the night staff receptionists spoke English and the other one - of a Turkish background found it appropriate to ask what our religious background was in the few words English he spoke, still not sure why that was appropriate / necessary to ask. You won't see us here again.

The front facade is impressing and old although the hotel itself is attached to it and much more modern. The grounds are huge and you can play squash, tennis, golf or visit the pool and sauna. It all looks great and sounds great but it's missing that bit extra. Breaksfast is basic with just a few different choices and the quality is low. Bread rolls that you can get at the local supermarket and oven bake yourself. The bacon which just isn't real bacon. And so on. The staff consist of a few people who know how it works and a lot of youngsters who do not know anything. All in all you can get a nice deal for the weekend but don't expect anything above your normal leel of expectation.

Remote, quiet, lacks atmosphere. Good solid option for business meetings / conferences but very much mid - range at best. Located in a pretty village front of house is promising located in a former country house but as you get further in the disappointment increases. Restaurant /bar small , menu limited but food quality high. Rooms are dated and cold. Needed extra heating even with a/c set to 26 degs. Staff very professional, helpful and friendly. An 'ok' experience.

I was here for a week for Corporate event. The room was a light nicer than what I expected. It even has a cooling fridge in the room. Bathroom showers look really nice. It has a nice comfortable workspace, and the staff were very friendly I wouldn’t hesitate to stay here again