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Plus: The room is really big. So is the bed. It is so big that makes me think as if it is king size bed to house politicians or prime minister from the 80s, 90s. There is heating both in the room and in the shower There is air con set in the room( but I didn't try to see if it works) This hotel is located less than 10 mins walk from Brussels north station Minus The room look really old. May be 90s, if not 80s. There is no carpet on the floor. It is really clean but it is really cold to step on. Bring your own slippers. The room is dim. And some lights were spoilt. Even if was told it is a non smoking room, the room has lingering smoking smell. Someone smoked in this room before. I told the front desk, he said he will check but when I return from the city , the smell is there still. The bathroom has some odd smell. May b smell of roaches, or roaches in the pipes. The shower curtain smell of mould and damp cloth/ damp laundry. The heating stop around 2am. May b there is max amount of heating one room could use. Make sure you time your heating usage carefully. The wall is really thin. You can hear when someone is around the lift, going towards their room or what next door is up to. I can hear everything happening outside, on the street, from police car n siren rushing up and down, to people wondering on the street, their conversation. I don't feel safe here. I can't relax and sleep. I don't like the paper cup given together with coffee and the place to brush teeth. May be the hotel suffer too often from being stolen . But that make the hotel rating dropping from 1star hotel to guest house. The toilet spoilt in the middle of the night and you can hear water flowing all night. Need to maneuver with the old school toilet pull button . I appreciate the effort they maintain it but personally I don't like it. unless you have really early bus or train to catch, and is on a shoe string budget then it is your choice.

Had to quickly find a stay after our previous hotel cancelled on us. There were no problems at all with how last minute our booking was, staff was friendly and everything was clean and nice.

The location is debatable. Very close to the tram and Train Station. But as a neighborhood, it is a bad, scary and unsafe neighborhood. The neighborhood where Noord Station is located is just awful, but it can be nice if you get over the trauma and return to the hotel before late at night. The remaining opportunities in the hotel's ga*** were ideal and the night could be spent comfortably.

Reservation Made 2 adt + 1 chd On arrival a double bed. We waited 1h30 for a decision from the hotel manager (05/19 in the evening) which could have been taken in 20 minutes Thanks to the Trop.Com customer service that I had (line in English available 24/24) the situation was resolved (thanks to my interlocutor that very efficient evening). I advanced the charges for another bedroom suite as discussed with trip.com. This amount was refunded to me within 24 hours by the trip financial department after sending the payment receipts (very fast refund, thank you). Thank you to my interlocutor Christ.... for his efficiency in solving the problem via his customer service. I strongly recommend this site to those who do not know it. Even in comparison of prices (travel, hotel, rental etc) it is: ”THE BEST” ------ Reservation Faite 2 adt + 1chd À l'arrivé un lit de 2 places. Nous avons attendu 1h30 pour une décision du Manager de l'hôtel (19/05 en soirée) qui aurait pu être prise en 20 minutes Grâce au service client de Trop.Com que j'ai eu (ligne en anglais disponible 24/24) la situation à été résolu (merci à mon interlocuteur ce soir là très efficace) . J'ai avancé les frais pour une autre chambre suite comme discuté avec trip.com. Cette somme m'a été remboursé dans les 24h par le service financier trip après avoir envoyé les justificatifs de paiements (remboursement très rapide, merci). Merci à mon interlocuteur Christ.... pour son efficacité dans la résolution du problème via son service client. Je recommande vivement ce site à ceux qui ne le connaissent pas. Même en comparaison de tarifs ( voyage. hôtel, location etc) il est : ” THE BEST”

Location is good close to the center and watever all the places you need by walking distance and the metro as well. The service just so sorry but I will recommend this hotel

The location of this place is the hotel's best offering. It is a 5 mins walk from Brussels Noord Station. The shopping belt @ Rogiers is @ next street. As for the room, it is also shared by other reviewers on its aged furniture. However, it is clean and pleasant enough to stay in. I also noted that the hotel took efforts to address some feedback, e.g. adding lights and power points. You need to follow the signs and check in at the adjacent hotel as this hotel closed its entrance and counter. Given the price we paid per night, it is good value for money. Ok to stay during cooler months as there is no air conditioning.