Solaris Hotel Malang Reviews
Solaris Hotel Malang
Jl. Raya Karanglo No.69, Karanglo, Banjararum, Kec, Singosari, East Java, 65153, IndonesiaView Hotel Details
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1 night
Solaris Hotel Malang Guest Reviews
3.9/5
Good
13 review
Verified reviewsLocation3.9
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(13)
Positive reviews(12)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Standard Double Room
Stayed in Nov 2023
Couples
8 review
Outstanding
Posted on Feb 5, 2024
nice hotels, pricewise & location wise is good!
YANYAN
Family Room
Stayed in Nov 2023
Family
33 review
Outstanding
Posted on Dec 12, 2023
awesome
Guest User
Family Room
Stayed in Oct 2023
Family
1 review
Great
Posted on Oct 29, 2023
Satisfying. All the staff are friendly... The facilities are quite clean... The facilities will be improved in the future👍
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eric windi
Standard Double Room
Stayed in Jan 2024
Couples
1 review
Great
Posted on Jan 3, 2024
A recommended hotel for a place to stay. The location is strategic and the hotel staff provide the best service. However, the facilities are a bit lacking, because the wifi in the room I stayed in couldn't be reached and the TV channel was lacking and there were lots of spots or spots of ants.
Apart from that, this hotel is great, recommended.... Thanks Solaris Hotel....
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Nur Islam
Standard Double Room
Stayed in Jul 2023
Couples
1 review
Very Good
Posted on Jul 6, 2023
Noisy neighbors
Wifi can't connect or often disappears
Facilities are not suitable
For others, it's more or less better
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Guest User
Standard Double Room
Stayed in Apr 2023
Family
1 review
Very Good
Posted on May 3, 2023
the air conditioner is not very cold, but still OK. over all good...
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Astirin
Deluxe Room
Stayed in May 2023
Family
20 review
Very Good
Posted on Jul 3, 2023
Very friendly service…
The place is clean 😁
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GII.14.0977.MUHAMMAD ADAM KILIAN
Standard Twin Room
Stayed in Dec 2022
Family
3 review
Outstanding
Posted on Jan 4, 2023
Uuuuu
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CaesiliaAriska
Stayed in Mar 2024
Family
Outstanding
Posted on Mar 3, 2024
We are coming with big group from Bali and checked in on March 2nd, 2024 only for a short stop 1 night. Even only for a short stop, our stay was incredible. Started with our first moment stepped in to the hotel, we embraced by the warm and welcoming atmosphere by all team here. The room is comfortable with completed amenities. The hotel also offers wide-range breakfast choice. Their sautéed vegetables (capcay) was one of the star! ⭐️ The staff even makes a special Nasi Goreng as our requested and help us to make coffee which we bring by our own. The overall ambience of the hotel, with its thoughtful touches and attention to detail, made our stay unforgettable. Although I regret the duration of our stay, we hope to return for a longer time next time. Cheers!
Response from Property: Dear Ibu Caesilia Ariska, Thank you to spare your time offering a review of Solaris Hotel Malang Your happiness experience in Our Hotel is such a honor for us and we have to keep to be consistent delivering best facilities and services to our customers Once again thank you and looking forward welcoming you back to Our Hotel Irul Khusnaini General Manager
Mochamad S
Stayed in Oct 2023
Business travelers
Outstanding
Posted on Oct 12, 2023
Excelent service from solaris team. And nice banquet staff. Nice surrounfing for business. Quiet hall for business meeting and wil give new experience for MICE. Thank you Mr. Irul for service at all. Successfull for all team
Guest User
Stayed in Jan 2023
Family
Outstanding
Posted on Jan 9, 2023
I stay on 7 January 2023 with my family. stay at room 102. room clean, ac cool and comfortable. room with pool view. my kids was very happy. staff kind and helpful. I will stay back when go to Malang. keep it up.
Response from Property: Dear Mr. Cahyo, Thank you for spare time offering a review of Solaris Hotel We keep trying to be consistent deliver best facilities and services to our customers Once again thank you and looking forward welcoming you back to Our Hotel Irul Khusnaini General Manager
Guest User
Stayed in Jan 2023
Family
Posted on Jan 31, 2023
I knew that this hotel is only 3 stars but the staff don't have understanding to situation of the guest.. I arrived at the hotel at 11.30 am. My doughter have just threw up on the way to the hotel from surabaya, so i explained all to the receiptionist so maybe i can get an early check in but the answer is a BIG NO. I have to wait until 2pm to get my room. She could saw that my daughter's shirt was dirty and her condition is at a bad shape. But we still can't get check in. At the end she told me to pay 100thousand rupias to get early check in. Im very2 dissapointed
Response from Property: Dear Mr Williamp51, Thank you for spare time offering a review of Solaris Malang Your constructive feedback is very valuable and highly appreciated for our improvement and we have to keep trying to be consistent deliver best facilities and services to our customers Once again thank you and looking forward welcoming you back to Our Hotel Irul Khusnaini General Manager