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The Seacare Hotel
4.4/541 Reviews

The Seacare Hotel

Singapore River Singapore
Stayed here with the family and its probably the worst stay I've had in my many experience staying at different accommodation in over 10 years. I have many complaints I'll probably wont remember to include ...but to start; 1. Location was decent, but quite disappointing. Because it was quite a walk to landmarks they said in their listing were close. Except Chinatown 2. There were broken items in the rooms. Minor but still not a good look. 3. Hot Water didnt work the 1st day, and it was quite hard to keep water temperature constant. (there was a day that we had to set the faucet to max cold, so we could get hot shower pouring). 4. My parents had a problem with their room's AC. It kept turning off after some time, and even when they asked for help, the same problem still persisted. 5. Staff were quite rude and have no sense of responsibility. It felt that they hardly give a care about their customer needs and if you ask or request something from them, they will just try to dismiss you quick in any means they can. 6. their RATES are not worth the quality & service for what you'll pay for. 7. Not a 4 star hotel as they advertise in my opinion, even in a business hotel standard.... They have very minimal amenities, and again service was the worst experience ive had in a long time. Ive stayed in lower rated hotels that're way above them in most aspect. 8. Room was small. Cant complain much here though. 9. Wifi was quite slow & intermittent at times. 10. They didnt clean and change our room one time. 11. Our room landline was disconnected by their staff... Which I dont know the reason why. (Maybe so they could avoid us 😂) 12. Not my experience... but I saw a group of people who had their new years eve celebration at their in house bar/pub, who were not allowed to stay in their lobby when they couldn't find a taxi (i did at least see one of the staff assist them outside to help find a taxi - still, a little humility would be nice. They were old people too.) Im sure there were more reasons why I wouldnt reccomend this hotel. But it was the staff that I was mostly disappointed with (specially the staff who wears shade) ... My other grievance were just mostly triggered by this factor. On a positive note... I like how it was quite close to chinatown. It was a bit of walk but not much to complain about there. There was at least one staff who was very nice to us. So thats a plus. Near hospital just in case of emergency.
Park Regis Singapore
4.4/5290 Reviews

Park Regis Singapore

Singapore River Singapore
The hotel is located at a very convenient location, about 10 minutes walk from Chinatown MRT station and 5 minutes bus ride to the Tanjong Pagar, my favorite area for some of the best restaurants in Singapore. The front desk staff was very friendly and responsive and check in was fast and hassle-free. I will not hesitate to give a 5 star for the service. The room size is not big but comfortable. The TV in our room has no signal, but we don’t watch tv that much. So this is not a big issue. The sound proofing of the room is excellent, one thing that I always emphasize when selecting a hotel. Both my wife and I had a very satisfying sleep. Another 5 star here. The room we stayed was a regular room, which has a very interesting, half-open concept bathroom design. The vanity and closet are in the same half open space while the shower and toilet are in two separate glass cubicles. The heavy glass door was a little challenging to handle sometimes. The swimming pool looked really nice, though we didn’t have time to enjoy it. The breakfast is mostly western style with a little local touch. The selection is limited but you will find what you usually look for at a hotel breakfast. The service was ok, but we did have a problem at the reception. Our room did not include breakfast, so I purchased breakfast for two upon checking in. However, we were told by the receptionist that our room is not in the breakfast list. I have to run back to the front desk and confirmed the purchase while my wife was waiting outside the restaurant. After the matter was settled, we started with the egg section. For some reason, the staff in charge told us to start with other food since that was an Egg Station. I explained to her that I wanted a omelette. She then reluctantly asked what I wanted for the omelette and told me to come back in five minutes. A few minutes later, she approached our table and asked again what did I want for the omelette. There was also an issue with the coffee machine. There are coffee machines, but one was not working. As I was getting my coffee from one machine, I saw a staff was cleaning the other functioning machine. A waiting line was quickly formed after me. Usually, the manager would step in and help the guests in any of the above situations. Unfortunately this is not the case. Overall, I enjoyed my stay at the Park Regis and would still recommend it to anyone.

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Top rated hotels in Singapore

Searching for hotels near Steak & Hamburg MASA? Compare room rates and reviews to find your ideal stay.
Paradox Singapore Merchant Court at Clarke Quay
4.5/5487 Reviews
Singapore River
Nice hotel. Clean room. Friendly staff. Fast check in. Great stay. Very ideal location in the heart of Singapore as it’s walking distances to various amenities and restaurants for a good night out! 2 mins walk to Singapore River too. Near to shoping centre.
Fraser Place Robertson Walk, Singapore
4.5/510 Reviews
Singapore River
We had a 3 bedroom apartment and it was amazing. The beds were just like ours at home. Our house keeper didn't speak English only Chinese but she was amazing and made our place look and smell amazing everyday. We would go to breakfast and by the time we got back our room was done. Decor is dated but it doesn't detract from how amazingly clean everything is. Din at reception was awesome on our arrival and only too happy to help. We would definitely stay here again and only a short walk to the MRT plus they have a shuttle that runs on a timetable to go to Orchard Rd. Overall a fantastic place.
The Robertson House managed by The Crest Collection
4.3/5681 Reviews
Singapore River
I recently stayed at The Roberston House by The Crest collection and wanted to share my experience. While there were positive aspects, I encountered a couple of issues that affected my overall stay. Upon entering the room, I noticed bits and pieces of shattered glass on the floor. This was concerning as it posed a safety risk, and I recommend the hotel to pay extra attention to cleaning and maintenance. Additionally, the toilet door knob was faulty, making it inconvenient during my stay. I reported these issues to the hotel staff, and I must commend them for their responsiveness. Despite three complaints, the staff was kind enough to offer a room upgrade, which improved our experience significantly. This gesture demonstrated their commitment to guest satisfaction. I appreciate the efforts made to address our concerns, and I hope the hotel continues to prioritize maintenance to ensure a seamless experience for all guests. But nevertheless, thank you for the kind gesture of sending a slice of birthday cake.
Robertson Quay Hotel
3.6/5837 Reviews
Singapore River
The place is so beautiful .I love the view outside its so nice. The room is clean also the bathroom . But the wifi connection is very slow. I cannot used it properly..
Park Avenue Clemenceau
4.2/551 Reviews
Singapore River
I recently checked out from Park Avenue Clemenceau Suites in Singapore after staying there for almost one and a half years. I can highly recommend this place for its excellent staff and great location. I felt at home and very well looked after throughout my long stay. Everyone at the reception and the housekeeping team was super nice and helpful. Special thanks goes to supervisor Mui Leng and to Xin Na from her team for always keeping things very clean and looking after the apartment so well. An excellent experience.
Village Residence Robertson Quay by Far East Hospitality
4.6/552 Reviews
Singapore River
Quiet and comfortable, many people run along the river in the morning and evening. The location is convenient, downstairs is the casual restaurant and bar along the river, especially there are many Italian restaurants and Japanese restaurants. Seven or eight minutes’ walk from the subway, there are fresh supermarkets such as cold storage next to it, and the hotel’s kitchen is well-equipped, making it suitable for a small stay.

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