First of all, the customer service was quite poor in my opinion. There was no one at the front desk of the lobby. We couldn’t enter bc we need the room’s card so we were stranded outside for some time as they were not answering our calls. After minutes of waiting, the staff finally came and assist us with our check in. He was quite rude in my opinion. Talked to us like he doesn’t want to work. Other than that, the room was amazing. Everything was clean. The room came with a foldable table, tv, kitchen, utensils, hair dryer, slippers, washing machine/dryer, microwave and fridge. The toilet also has a bidet! Although the customer service was not the best, the room does make up for it. But just bare in mind that the room and toilet isn’t as big as the picture portrays it to be. There’s Fairprice nearby so thats really great. You can go there and buy ingredients to cook in the hotel room hehe. There’s also Mrt (Kallang station) nearby. Walking distance only. Just right pposite the hotel got busstop also. Everything is super near and convenient. One suggestion for the hotel is maybe you guys should assign someone to sit at the front desk at all times. Therefore we can be assisted as and when its needed without having to wait so long for someone to appear. All in all, i would still be down to come back again in the future regardless! :)
342 Reviews