Felicityfy
January 20, 2025
Reception was really nice and took the time to kindly explain all the available amenities and timings. Also noticed that it was my birthday and kindly prepared and sent a cake to the room.
The room itself was really clean. Just slight small stains on the bedsheet, no bidet, and the bathtub was so small and slightly hard to get in/out of.
The club experience was pretty decent. Good and unique spread of food available (rojak) along with an array of drinks.
The breakfast cafe the next day was a mess. Buffet spread but with too few servers. There were no clean tables around and 8/9 cups taken were stained or unwashed. Noticed that there were alot of exchange students and foreigners so could have been a peak period with not enough staff.
Breakfast itself was average. The youtiao was so hard, soymilk with no flavor, egg station server broke my sunny sideup yolk. But the fried rice was pretty decent, loved the creamy spinach and tater tots were very crispy!
Overall, would not come again unfortunately. Experience as a whole was disappointing for a 4* hotel. Only kudos was to the receptionist and the club lounge staff.