Novotel Singapore on Kitchener

The hotel staffs are friendly but there was some guest were consuming alcohol at the waiting area which is prohibited

Good location, surrounding in Indian street, lots of Indian staying here. They have upkeep the hotel and room well. Except during checking in time full of guest, will be good if tgey can have a queue of just drop off key for check out without joining the long queue.

Great hotel , amazing location, close enough to walk around little India. Staff was very friendly and helpful. Will definitely recommend

Novotel Singapore is an amazing hotel. The staff were extremely friendly and helpful. The location is very good if you are looking to try some authentic food. If not well, the hotel food was also very delicious.

The hotel is close to little india so convenient for indians to have indian food, rooms are average, dont keep your expectations high.

Nice to stay but breakfast not good

Great hotel and great services. Enjoyed it a lot with my family

The washing bowl is dirty, and the bed not clean at all, as we both feels irritated and itchy after stay

My recent stay at Novotel left much to be desired. The check-in process was incredibly sluggish, taking a whopping 40 minutes to complete. This extensive delay was primarily due to numerous problematic guests ahead of me in line. One individual was embroiled in a heated dispute with the staff over penalties imposed for smoking violations, while another adamantly refused to pay their room fee, demanding that the front desk activate their room card regardless. Furthermore, the pervasive aroma of Indian cuisine permeated the entire hotel premises, making it difficult to escape the overwhelming scent of curry. To exacerbate matters, I was dismayed to witness a group of individuals sitting on the floor in the corridor, further detracting from the ambiance and cleanliness of the establishment. Beyond the olfactory assault, the safety of guests at this hotel is a significant concern. The sight of individuals congregating in corridors poses a potential hazard, raising doubts about the effectiveness of security measures in place. In conclusion, my experience at Novotel fell far short of expectations. From the prolonged check-in process to the unsettling safety issues and pervasive odors, I cannot in good conscience recommend this establishment to fellow travelers. It is my hope that management addresses these pressing issues promptly to improve the overall guest experience.