Disappointing experience in a 4 star hotel
The rooms were not as clean as a 4-star hotel should be. The blanket had sweat stains on it, and the staff wasn't very polite. Smiling is not enough, actions speak for themselves.
I booked a reservation under my name and paid with my credit card. I also provided my credit card number to the staff, but they used the name of the only male in the group for the check-in.
Ironically, they couldn't change the name on the booking even though it was originally under mine. They didn't ask who should be the registered guest, nor were they willing to update the reservation name. I was quite shocked that such a developed country could have such misogynistic behavior towards a customer, especially just a day before International Women's Day.