The Ritz-Carlton, Millenia Singapore Reviews

Booked elevated kallang because the view gets better as the level gets higher. The bathtub is the star of the room, especially with the hexoganal frame looking out

I actually booked a King, Marina Bay View for my birthday staycation and requested for higher floor. But during check-in, I was told that the hotel had overbooked the King room and whether I would mind taking a room with two single beds joined together with a $100 dining credit as a form of compensation. We decided to accept the offer but when we went up to the room, I'm a bit disappointed with the view as we were located at level 11 and once I opened the door I could immediately see the construction site directly infront of me before the Marina Bay View. It was really an eye sore. As it was a birthday staycation for myself, I had decided to see whether can I pay for an upgrade. In the end, I managed to pay for an upgrade to the Millenia Suite (the only suite left). The staff had given me a $300 discount and let me retain the $100 dining voucher. They are very fast in responding, and I'm impressed that all their staff are given the autonomy to provide guests the discount and benefits As I had stated, it was a birthday staycation, and the hotel had given me some chef's desserts and a handwritten personalised birthday card - this is really a very nice gesture! It actually costs a lot more than expected, but the view and the room at level 31 do make my birthday a memorable one.

The employees are very thoughtful, friendly and helpful. The room is a bit old and may require some maintenance done. The timber floor is not quite even when walk on it although with a carpet. Overall the room is still very comfortable. Housekeeping found my charging cable not in good condition, they gave me a new one! That was really sweet! Thank you.

From Check In to Check Out, Staff are on point with their service and very helpful. Greetings all around and always in high spirits. Definitely contributed to my birthday celebrations.

Great location with views of Marina lagoon. Many malls and shopping centers in the range of 1Km. The breakfasts offered by the hotel is fantastic and the settings of the dinning hall. The online Grab taxi App is recommended to make the visiting much easier.

Overall it was an enjoyable stay and we enjoyed the lounge food

Great service! Awesome place!

The hotel is excellent, the service attitude is very good, and travel is also convenient

Everything is good. A bit disappointed at the on duty receiptionist when we checked in. She failed to arrange a room details which i early requested

I was celebrating my husband’s birthday at Ritz Carlton. We were amazed with the service and room assigned. The club lounge has excellent service, would specifically love to compliment, Firdaus and Moira. Both of them had made our stay an extraordinary experience. We will love to be back for more celebrations. High recommending hotel to enjoy excellent service and view!

Absoulutely splendid! The hospitality was top notch - nothing less to be expected from Ritz Carlton. Was unfortunate that none of the Marina rooms were available and had to settle for the Kallang room as well as the mild inconvenience caused by the ongoing renovation upstairs - the room amenities as well as the bathtub view was superb and made our getaway a super memorable one :)

Their foods are great. Tasty and nice present. Staff are polite, friendly and welcoming. However, they really needs to have a good maintenance for the room and equipment.(see the pics below) Housekeeping wasn’t doing their jobs properly. Found the tea cup wasn’t clean on the first day. The bedding wasn’t done on the second day while we returned at night. Really disappointed for that. Also, the facilities wan’t familiar for the kids. We don’t think we’ll return to this hotel for the next trip.

Our second time here. As usual, The Ritz-Carlton , Millenia Singapore does not disappoint. The view is just breath-taking. Their service is top-notch. Will definitely recommend for staycations.

Cons: Room looks a bit old, hdmi not working, air con control is not user-friendly ( not sure if we can adjust or not) Pros: all things are up to standard, location good, room is roomy, staff friendly, great view, always can get many water bottles Dinner at Colony: expensive but excellent, a lot of choices and all hot dishes are great