Orchard Hotel Singapore Reviews

Booked a 1 night staycation at the hotel but booked the room wrongly without breakfast. Upon hearing this, the reception staff Wen immediately offered to upgrade my room and he helped to search for a high floor room, away from elevator as per my booking request. Really thankful for his wonderful service and kind gesture to make our day! The upgraded hotel room is spacious with sofa bed and bathtub. Did not try the breakfast but my girl enjoyed her swim at the pool in the morning. The only gripe is that water was leaking from the sink and had to place floor mat below it. The air-con is also not very cold. But other wise, the room, the location is perfect!

staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions."

I love the ambiance, very quiet. Great location and has a spacious room. Lucky us we were upgraded for free.

The hotel is located in a great spot, with many famous places of entertainment nearby, and the ladies there are very beautiful.

It was a was generally pleasant stay, but there were a couple of drawbacks. The biggest issue was the delayed room allocation. Check-in took longer than expected, which was inconvenient after a long journey. Additionally, the water dispenser in the room felt outdated. Having to manually refill it was a bit of a hassle.

Really nice location which is so convenient to get to many places in orchard. Swimming pool is spacious and clean. Rooms are huge Hotel staff are well trained and have good manners and so polite. The stay here is worth it.

Amazing place. Staffs are very helpful. Definitely coming back 💖

Clean. Perfect location. You can just walk 2 mins to the bus stop and 11 mins to the MRT station. Breakfast buffet is excellent with varieties of food . However, the check-in process is very slow. The counter has only 1 or 2 person in charge most of the time

Enjoyed our stay at the hotel.

Gooood stay nice location. Nice breakfast and nic services.

Cheapest among booking sites. Hotel is near to bus station and located along Orchard Road the shopping district of SG. Breakfast buffet has various selections (American, Chinese, Indian etc) View from our room:

Staying again in Orchard Hotel brought back good memories from many years ago. Happy that it kept its classy feel. Breakfast buffet has many choices but can improve further on taste. Concierge staff are helpful. Check-in would have been addressed better if the self check-in screens were actually working and staff are more helpful, knowing that there would be a surge of visitors for the Eras Tour.

Exceptional service from the staffs of this hotel. I would surely recommend this hotel to my family and friends.

It was a pleasant stay, check in was a breeze.