Guest User
December 26, 2023
I had a bad experience with Hotel 81 Cozy on Dec 21 and 22. 2023 I booked 2 nights for a deluxe room with a window.(Paid extra) However, when I arrived the reception gave me a smaller one with no window. I went down and showed her my reservation. She told me the room that I ordered was not ready ( It was almost 6 pm ). After 5 minutes I got a room that I ordered but the air conditioner was not working properly. The next evening, as the room was so warm, I went down and requested a room change, I was changed to a room with no window and smelly. Anyway, my whole stay in Singapore was wonderful minus the unsatisfied experience with Hotel 81 Cozy.