Fragrance Hotel - Rose Reviews
Fragrance Hotel - Rose
263 Balestier Rd, 329715, SingaporeView Hotel Details
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Fragrance Hotel - Rose Guest Reviews
4.1/5
Very Good
140 review
Verified reviewsLocation4.1
Amenities3.9
Service4.3
Cleanliness4.2
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All reviews(140)
Positive reviews(128)
Reviews with photos/video(34)
Clean and tidy(29)
Friendly owner(26)
Awesome stay(19)
Great location(19)
Convenient location(16)
Small room size(12)
Easy to get around(7)
Negative reviews(12)
amjpc
Standard Double Room No Window
Stayed in Jun 2024
Family
5 review
Great
Posted on Jul 11, 2024
The room is small but it’s clean, and knowing the price rates in Singapore for hotels, this is a decent one. It’s also near hawker places so it was easy to get good food at a fair price. We booked two rooms (one for me + my niece, and one for my nephew’s family). My nephew’s family encountered smell problems with the room they’re in and when I talked to the manager, he was very kind and accommodating that they helped them move into a better room right away. If I decided to come back to Singapore in the future, I’ll definitely consider booking at Fragrance Hotel again.
Response from Property: Dear annajessc,Thank you for staying with us and appreciating our highly competitive room rates. We appreciate your positive comments of your hotel stay for our clean rooms and convenient location, and we are glad to know that you had been well taken care of during your stay with us. You are correct to point out that our hotel is in the vicinity of many affordable and good eateries. We hope to see you again on your next visit to Singapore!Warm Regards,RolandGuest Experience Executive
Guest User
Standard Double Room No Window
Stayed in Oct 2024
Couples
5 review
Outstanding
Posted on Nov 15, 2024
Fantastic for a short stay. Clean and comfortable hotel. Staff are very knowledgeable about the neighbourhood and key tourist spots. Basic room for a basic price. Recommended
Response from Property: Dear Guest,The Hotel Team is delighted to receive your awesome review! It is a delight to hear we made an impression with the service of our knowledgeable team, our excellent location and clean rooms. Our hotel location is indeed very well located with close proximity to many eateries, public transport and convenient amenities. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon! Warm Regards,JanetGuest Experience Executive
beverly
Standard Double Room No Window
Stayed in Mar 2024
Couples
1 review
Great
Posted on Apr 14, 2024
We stayed for 6N, staffs were nice and approachable
Cleanliness is excellent.Change of Bath Towels everyday.
Location was good!
Response from Property: Dear beverly,The Hotel Team deeply appreciates your kind words for Fragrance Hotel Rose and is delighted to learn of your very good hotel experience. It is a delight to hear we made an impression with the service of our team, our convenient location and clean rooms. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
Paew
Superior Double Room
Stayed in Jul 2024
Couples
12 review
Very Good
Posted on Aug 29, 2024
The room was cleaned, staffs were good. However, the room's extremely small (similar room size as Japan's 1-2 stars hotel) Bathroom is a little bigger than airplane toilet. The shower is between the bathroom door& toilet bowl. The towel can't wrap around my body. Not comfortable to stay for two person's.
Response from Property: Dear Paew,Thank you for taking time to write a review of your hotel stay. We are glad to hear that you had enjoyed our clean rooms and warm service from our staff. Just like in First World Cities like Tokyo and Hong Kong, most of the rooms in Singapore are not big. Room rates scale exponentially with the size of the rooms. Our bathrooms are fully functional and have all the necessary features. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive
Anonymous User
Superior Double Room
Stayed in Jan 2024
Family
6 review
Amazing
Posted on Feb 27, 2024
Friendly Guest Service Assistant. Great location. Find food easily.
Response from Property: Dear Guest,Thank you for your near perfect rating! The Hotel Team is delighted to learn of your wonderful stay experience with us, from our hotel's convenient location and amazing hospitality team. You are indeed correct to point out that our hotel is in the vicinity of some many great and affordable eateries. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Anonymous User
Superior Double Room
Stayed in Dec 2023
Couples
8 review
Outstanding
Posted on Jan 13, 2024
Always been choosing these hotel since it’s very convenient, clean and cheap is just a bonus.
Response from Property: Dear Guest,The Hotel Team is delighted to learn of your wonderful stay experience with us, from our hotel's convenient location and amazing clean rooms. We are confident that our room rates will stay highly competitive, and hope you will choose to stay with us again soon!Warm Regards,RolandGuest Experience Executive
Guest User
Standard Double Room No Window
Stayed in Oct 2024
Solo travelers
2 review
Outstanding
Posted on Nov 2, 2024
Extremely clean. I am honoured to stay a night here
Fong MeiLan
Standard Double Room No Window
Stayed in Oct 2023
Couples
1 review
Posted on Dec 10, 2023
Nearby hotel got hawker Centre walking distance, easy to access to everywhere. We are happy they provide us a window room.
Thanks :)
Response from Property: Dear MeiLan,Thank you for appreciating our hotel's convenient location. Our hotel is indeed very accessible with close proximity to public transport and affordable eateries. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive
Jonny bb
Standard Double Room No Window
Stayed in Jan 2024
Travel with friends
11 review
Very Good
Posted on Feb 4, 2024
Good hotel nice place👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Response from Property: Dear Guest,We strive to make each stay as comfortable and affordable for all our guests and we are happy to learn that we had met your expectations. We hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive
Guest User
Standard Double Room No Window
Stayed in Sep 2024
Booked for others
1 review
Outstanding
Posted on Nov 1, 2024
Alan is very good and the place is good for stay
Afifahhhh
Standard Double Room No Window
Stayed in Sep 2023
Business travelers
1 review
Outstanding
Posted on Oct 18, 2023
Super excellent service by the hotel . All if good start from receptionist , hotel room and also all equipment function . They also provide toiletries . Very easy to access the bus , will comeback . Oh also near to ABC maju restorant , food very nice
Anonymous User
Standard Double Room No Window
Stayed in Sep 2023
Travel with friends
1 review
Very Good
Posted on Oct 27, 2023
The location is very nice. With lots of fast food and Restaurant just around the area. Walking distance. The service is great. Only the hallway is the problem because a bit smelly. The service is great.
Response from Property: Dear Guest,Thank you for sharing your positive stay experience. It is heartening to hear that your stay had been a wonderful one and our location and service met to your expectations. Do let our Front desk staff know if you detect any unpleasant smell and we will undertake rectification measures instantly. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive
Anonymous User
Standard Double Room No Window
Stayed in Jul 2024
Couples
11 review
Very Good
Posted on Sep 26, 2024
High security to occupy. Easy to find food surrounded the area.
Response from Property: Dear Guest,The Hotel Team is delighted to learn of your wonderful stay experience with us, from our secure premises and the amazing location that offers great access to the nearby amenities. It has been such a pleasure to have provided you with an wonderful stay experience, and we certainly look forward to welcoming you back soon!Warm Regards,JanetGuest Experience Executive
DEFF@
Standard Double Room No Window
Stayed in May 2024
Family
1 review
Outstanding
Posted on Sep 26, 2024
The receptionist is very friendly and the location is nearby bus stops.
Response from Property: Dear Guest,Thank you for staying with us at Fragrance Hotel Rose and appreciating our friendly hotel team as well as our convenient location. Our hotel location is very well connected to city center and attractions via Singapore's world class transport system. We certainly look forward to welcome you back soon!Warm Regards,JanetGuest Experience Executive
はぴ
Standard Double Room No Window
Stayed in Aug 2023
Family
2 review
Very Good
Posted on Sep 24, 2023
As mentioned in the reviews, the front desk was very responsive and we had a comfortable stay with quiet.
I really appreciated how they helped me print tour vouchers, found a nearby laundromat, and arranged a taxi to the zoo on a particularly difficult morning.
The front desk staff at night was also kind.
I had a hard time finding a place to use the outlet in the room because it had a poor connection, so I would be happy if this could be fixed.
I would like to use it again if I ever go to Singapore.
Response from Property: Dear RI,We are delighted to learn of your positive comments concerning your hotel stay. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide this warm hospitality to all our guests. We appreciate your valuable feedback as it helps us identify the areas so as to improve the guest experience. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive