To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(132)
Positive reviews(126)
Reviews with photos/video(48)
Clean and tidy(20)
Convenient location(11)
Small room size(9)
Easy to get around(6)
Friendly front desk staff(5)
Near shopping area(5)
Well designed(4)
Negative reviews(6)
Winniehuuu
Single Loft
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 4, 2025
I stayed in one person room which is a loft design. The space is small but cozy enough for just myself. The service is good and you can spend your time in lobby it’s spacious , you ca work or eat there. The food court just all around the hotel , the cafe as well
PIGZQ98
Deluxe King Room
Stayed in Sep 2024
Booked for others
20 review
5.0/5
Outstanding
Posted on Oct 6, 2024
I always book for my superior for his business trip , the location is good and this hotel work for 24/7
Response from Property: Thank you so much for choosing to stay with us at Hotel YAN and for taking the time to share your kind feedback with us. It was our absolute pleasure to have you as our guest. Your insights about your experience during your stay are highly valued and we sincerely appreciate your input. We hope to welcome you again.
SCGL
Deluxe Double with Balcony View
Stayed in Aug 2024
Couples
1 review
4.0/5
Very Good
Posted on Dec 14, 2024
Small and cosy room with balcony.
Walking distant to bus stop and train station.
Response from Property: Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel to be well-located and that you had a terrific stay with us. We will continue to work tirelessly to ensure that we maintain these standards. We hope to have the opportunity to welcome you again.
Anonymous User
Premium Double Room
Stayed in Jan 2024
Couples
5 review
4.0/5
Very Good
Posted on Feb 22, 2024
Small cozy place for a quick getaway. Facilities are clean and well maintained. Definitely will come to revisit
Response from Property: Thank you so much for choosing to stay with us at Hotel YAN and for taking the time to share your kind feedback with us. It was our absolute pleasure to have you as our guest. Your insights about your experience during your stay are highly valued and we sincerely appreciate your input. We hope to have the opportunity to welcome you again.
Apr_K
Superior Double With Balcony View
Stayed in Jan 2024
Business travelers
6 review
4.5/5
Great
Posted on Apr 15, 2024
Off Lavender side, many cafe nearby. Shop houses building, quiet and not the first time staying, overall receptionist is friendly as usual.
Response from Property: Thank you so much for choosing to stay with us at Hotel YAN and for taking the time to share your kind feedback with us. It was our absolute pleasure to have you as our guest. Your insights about your experience during your stay are highly valued and we sincerely appreciate your input. We hope to have the opportunity to welcome you again.
Muhammad Danish Irfan
Superior Double With Balcony View
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Superbbb recommended if u want to chill awhile with your couple to spend time tgt
Response from Property: Thank you so much for choosing to stay with us at Hotel YAN and for taking the time to share your kind feedback with us. It was our absolute pleasure to have you as our guest. Your insights about your experience during your stay are highly valued and we sincerely appreciate your input. We hope to have the opportunity to welcome you again.
keong
Superior Twin with Balcony View
Stayed in Nov 2023
Family
4 review
4.2/5
Very Good
Posted on Dec 5, 2023
Cozy little room got small balcony only downside is the transparent sliding door between toilet and shower very unpleasant.
Response from Property: Thank you so much for taking the time to share your feedback with us. Your insights about your experience during your stay are highly valued and we sincerely appreciate your input. Once again, thank you so much for your feedback and for giving us the opportunity to improve.
KevinKzk
Premium Double Room
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Jan 4, 2025
everything is fine only space is too small
mathawi
Deluxe King Room
Stayed in Mar 2024
Couples
2 review
4.7/5
Amazing
Posted on Jun 12, 2024
Staff is to nice and polite. The room smells very fragrant. What I like is that there is a mini bar. The room is large and so comfy. Close to bus stop and can walk to the mall.
I'm planing to boom again
Response from Property: Thank you so much for choosing to stay with us at Hotel YAN and for taking the time to share your kind feedback with us. It was our absolute pleasure to have you as our guest. Your insights about your experience during your stay are highly valued and we sincerely appreciate your input. We hope to have the opportunity to welcome you again.
dojaontrip
Single Loft
Stayed in Sep 2023
Solo travelers
7 review
4.5/5
Great
Posted on Oct 9, 2023
Hotel room is a little small with not much natural light, and no wardrobe. Good enough for one person, very cozy and comfy for a few nights. Hotel staff are welcoming and helpful.
Response from Property: Thank you so much for choosing to stay with us at Hotel YAN and for taking the time to share your kind feedback with us. It was our absolute pleasure to have you as our guest. Your insights about your experience during your stay are highly valued and we sincerely appreciate your input. We hope to have the opportunity to welcome you again.
Nicole8009
Premium Double Room
Stayed in Feb 2024
Family
18 review
3.5/5
Posted on Apr 13, 2024
Room is just good to sleep, no excess space. Location is convenient as food stalls are walking distance
Response from Property: Thank you for taking the time to share your feedback with us. We do apologise that you found our rooms to be smaller than expected. However, we do have a variety of room types that are of different sizes. If you do choose to stay with us again, our staff will be happy to assist you in the selection of room type that will best suit your needs.We hope to have the opportunity to welcome you again.
Anonymous User
Superior Double With Balcony View
Stayed in Jun 2024
Travel with friends
14 review
4.5/5
Great
Posted on Jul 10, 2024
Nice boutique hotel with various food options around the area.
Response from Property: Thank you so much for choosing to stay with us at Hotel YAN and for taking the time to share your kind feedback with us. It was our absolute pleasure to have you as our guest. Your insights about your experience during your stay are highly valued and we sincerely appreciate your input. We hope to have the opportunity to welcome you again.
Izzy1477
Premium Double Room
Stayed in Aug 2023
Solo travelers
28 review
1.5/5
Posted on Sep 21, 2023
Hotel location was good. Room was very small, bed sheets and pillow have stains and cigarette holes on them. Air-con was not working very well at all. Asked the reception about it and she didn’t do much at all. Decided not to stay overnight and checked out in the evening.
Told her again about the problem and she just said, “Ok.”
And did not offer anything else, like a change of room e.g.
Anyways, good luck to them.
Response from Property: Thank you so much for taking the time to share your feedback with us. We do apologise for the bad experience that you had with us. We will be bringing the issue up with the relevant departments for further improvement. Once again, thank you so much for your feedback and for giving us the opportunity to improve.
Anonymous User
Premium Double Room
Stayed in Jul 2023
Couples
4 review
4.7/5
Amazing
Posted on Aug 31, 2023
Great experience will come back again but room kinda small can’t really walk around ~ but overall not bad !!!
Response from Property: Thank you so much for choosing to stay with us at Hotel YAN and for taking the time to share your kind feedback with us. It was our absolute pleasure to have you as our guest. Your insights about your experience during your stay are highly valued and we sincerely appreciate your input. We do apologise that you found our rooms to be smaller than expected. However, we do have a variety of room types that are of different sizes. If you do choose to stay with us again, our staff will be happy to assist you in the selection of room type that will best suit your needs.We hope to have the opportunity to welcome you again.
Best Best Meow
Superior Double With Balcony View
Stayed in Aug 2023
Couples
87 review
3.5/5
Posted on Sep 13, 2023
Second time to be here, soso the area, not so bad not so good ,okla the balcony Abit dirty
Response from Property: Thank you so much for choosing to stay with us at Hotel YAN and for taking the time to share your kind feedback with us. It was our absolute pleasure to have you as our guest. Your insights about your experience during your stay are highly valued and we sincerely appreciate your input. We hope to have the opportunity to welcome you again.