To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(4645)
Positive reviews(4229)
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Convenient location(668)
Small room size(420)
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Great swimming pool(145)
Loved the view(141)
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Negative reviews(416)
Frela
Superior queen Room with City View
Stayed in Oct 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 3, 2024
Hotel Boss was a fantastic choice for our recent stay in Singapore! The hotel was clean and well-maintained, which made our stay comfortable and enjoyable. The staff went above and beyond by accommodating our early check-in and late check-out requests, adding extra convenience to our trip. The location is perfect, with easy access to various attractions, dining options, and public transport, making it ideal for exploring the city. Highly recommend for anyone looking for a well-located and welcoming place to stay!
Response from Property: Dear Frela,Thank you for your fantastic review! We’re thrilled to hear that you found Hotel Boss to be a great choice for your stay in Singapore. It’s wonderful to know that our team accommodated your early check-in and late check-out requests, and that you enjoyed our clean, well-maintained facilities. We appreciate your recommendation and hope to welcome you back for your next visit!SincerelyHidayah (ms)Guest Services Manager
Dorren Terence
Superior Twin Room
Stayed in Oct 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 2, 2024
The Receptionist is kind and polite she put us on the room that have a nice view and the room attendant is assisting us well. He always clean our room. The hotel boss is very convenient to us as a traveller. Accesible to MRT station
Response from Property: Dear Dorren,Thank you for your wonderful review! We're so glad to hear that our receptionist and room attendant provided you with excellent service and that you enjoyed the nice view from your room. It's great to know you found our location convenient for accessing the MRT station. We appreciate your feedback and hope to welcome you back on your next trip!SincerelyHidayah (ms)Guest Services Manager
Siew Desmond
Premier Room With Balcony
Stayed in Oct 2024
Couples
3 review
4.5/5
Great
Posted on Oct 23, 2024
Everything was good except lack of necessity inside the room even booking higher tier room like premier room with balcony. Lack of writing material, sleeping suite, no disposal comb etc...
Response from Property: Dear Siew Desmond,Thank you for your feedback. We’re glad to hear that you had a good experience overall, but we apologize for the lack of amenities in your premier room. Your comments about writing materials and other essentials are valuable, and we hope to provide a more comfortable stay for you in the future!Best regards,Hidayah (Ms)Guest Services Manager
Anonymous User
Superior Twin Room
Stayed in Oct 2024
Business travelers
32 review
1.0/5
Posted on Oct 22, 2024
Terrible terrible service. Worst people I’ve ever encountered at any front desk. Horrible attitudes. Hope this hotel goes bankrupt.
Response from Property: Dear guest,I'm truly sorry to hear about your experience. This is not the level of service we strive to provide. If you are still in-house, please don't hesitate to reach out to me directly at the reception so I can assist you and address your concerns. Your feedback is invaluable, and we are committed to making improvements. Thank you for bringing this to our attention.Sincerely,Hidayah (ms)Guest Services Manager
Thomaz
Superior Twin Room
Stayed in Oct 2024
Couples
67 review
4.0/5
Very Good
Posted on Oct 22, 2024
Good price for staying and 5 mins walkable distance from Lavender. Even-though room is just enough for staying not that spacious. Convenient for many food stalls and attractions areas such as Haji lane, arab street and Bugis. Overall, it is one of the good options.
Response from Property: Dear Thomaz,Thank you for your thoughtful review! We’re glad you found our location convenient and enjoyed the nearby food stalls and attractions. We appreciate your feedback about the room size and are happy to hear you consider us a good option. We hope to welcome you back for another enjoyable stay!Sincerely,Hidayah (ms)Guest Services Manager
Guest User
Superior Twin Room
Stayed in Oct 2024
Couples
13 review
2.2/5
Posted on Oct 14, 2024
Morning breakfast terrible.. hotel arranged few hundreds of guests having breakfast in small restaurants? No tables to sit? Food empty? How to enjoy u breakfast? Room are smaller then geylang hotel 81? 4 star hotel?very disappointed
Response from Property: Dear Guest, Thank you for sharing your feedback. I’m truly sorry to hear about your experience during breakfast and the issues with seating and food availability. I understand how frustrating that must have been. We strive to provide a comfortable experience for all our guests, and your comments will be addressed with our team. I apologize for not meeting your expectations and hope we can provide a better experience in the future.Sincerely,Hidayah (ms)Guest Services Manager
Hoàng
Premier Room With Balcony
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
I’m stay 11/40 perfect view with love… Rate super star for Hotel Boss ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Response from Property: Dear Hoang,Thank you for your glowing review! We’re thrilled to hear you enjoyed your stay in Room 11/40 and loved the view. Your kind words mean a lot to us, and we appreciate the "super star" rating! We look forward to welcoming you back to Hotel Boss soon!Sincerely,Hidayah (ms)Guest Services Manager
Anonymous User
Premier Room With Balcony
Stayed in Oct 2024
Business travelers
126 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Nice hotel location with excellent breakfast selection. Had been staying there when we are in singapore Highly recommended.
Response from Property: Dear Guest,Thank you for your fantastic review! We're thrilled to hear you enjoyed our location and the breakfast selection. We appreciate your recommendation and look forward to welcoming you back during your next visit to Singapore!Sincerely,Hidayah (ms)Guest Services Manager
Gab Gab
Superior Double Room
Stayed in Oct 2024
Solo travelers
1 review
1.7/5
Posted on Oct 10, 2024
Very bad experience. The bed sheet has yellowish dirt, as big as two palms. The hotel changes the bed sheet with another disgusting stuff - something like stool. I contacted the staff, they did not take care of it. Finally, it’s took 1.5 hours to change me the room and with poor excuse— the dirt is from washing machine and we are helping you.
Also, the sound proof is too bad. The hotel room is noise all the time. Other tourists shout loudly from day to night, especially those with kids, screaming from their room and sound entering my room. A night mare.
Response from Property: Dear Gab,I’m truly sorry to hear about your experience. This is certainly not the level of service we aim to provide. Your concerns regarding cleanliness and the handling of the situation are very important to us, and I apologize for the delays and the noise disturbances you encountered. We will address these issues with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to provide a better experience in the future.SincerelyHidayah (ms)Guest Services Manager
Guest User
Superior queen Room with City View
Stayed in Oct 2024
Couples
11 review
2.2/5
Posted on Oct 5, 2024
The rooms are very tiny and you cannot move around very well with two people in a room. The shower was in a pathetic state with mould on the walls and shower holder. The bathroom was not very clean. We asked the staff to clean the shower and they did not. I would not recommend this hotel to anyone. You rather put more money in and stay at another hotel in the city. The staff are also rude during busy times. We had a good view of the city from the room and it is close to a metro which is convenient.
6/9
Response from Property: Dear Guest,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, particularly regarding the cleanliness of the shower and the behavior of our staff. Your experience is not reflective of our standards, and we will address these concerns with our team to ensure improvements are made. We’re glad to hear you enjoyed the city view and the convenient location. We appreciate your insights and hope to provide a better experience in the future.Sincerely, Hidayah (ms)Guest Services Manager
KatherineNgxxxx
Superior Double Room
Stayed in Sep 2024
Couples
9 review
4.2/5
Very Good
Posted on Oct 27, 2024
Great hotel for couple and business trip. Small and cozy room but it is clean and has sufficient amenities. Great stay!
Response from Property: Dear Katherine Ng,Thank you for your kind words! We're delighted to hear that you found our hotel great for both couples and business trips. It’s wonderful that you appreciated the cozy, clean room and amenities. We hope to welcome you back for another great stay soon!Sincerely,Hidayah (ms)Guest Services Manager
Johaer DA
Superior queen Room with City View
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Staying at Hotel Boss was a great experience, especially for those looking for a balance between comfort and affordability. The hotel’s location is ideal—close to public transportation, including MRT stations and bus stops, making it easy to explore Singapore. The rooms are compact but clean and well-maintained, offering all the essentials for a comfortable stay. The staff are polite and responsive, and the hotel facilities, including the pool and gym, are well-kept. For Muslim travelers, there are halal restaurants nearby, adding convenience. Overall, Hotel Boss is a practical choice for travelers seeking both comfort and accessibility at a reasonable price.
Response from Property: Dear Johaer,Thank you for your fantastic review! We’re thrilled to hear that you had a great experience at Hotel Boss. It’s wonderful that you found our location convenient for exploring Singapore and appreciated the cleanliness and maintenance of our rooms. We're also glad our staff made a positive impression and that you enjoyed the facilities. Thank you for highlighting the nearby halal restaurants; we strive to cater to all our guests’ needs. We hope to welcome you back soon!Sincerely,Hidayah (ms)Guest Services Manager
Annie suzanah Lai mio
Superior queen Room with City View
Stayed in Sep 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Sep 17, 2024
The hotel is convenient, near the metro station lavender, it’s not far from Arab street and little India. All the staff is nice. I recommended it
Response from Property: Dear Annie Suzanah Lai,Thank you for taking the time to share us your feedback! We are excited to know that our staff has made your stay pleasant and you appreciated the hotel location! We look forward to welcoming you back again. Sincerely,Hidayah (ms)Guest Services Manager
Guest User
Superior twin Room with City View
Stayed in Sep 2024
Business travelers
74 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Excellent location, 4 mins walk to MRT, however the room is small, trip rate is competitive during promotion
Response from Property: Dear Guest,Thank you for taking your time to share us your feedback. We look forward to welcoming you again.Sincerely,Hidayah (ms)Hotel Boss
Calvin Yeap
Superior Double Room
Stayed in Sep 2024
Business travelers
5 review
4.5/5
Great
Posted on Sep 11, 2024
Room is basic but clean. Location is great with many eateries nearby and for those who drives, hotel has complimentary car park which is great.
Response from Property: Dear Calvin,Thank you for your feedback! We're pleased to hear that you found the room clean and appreciated the great location with nearby eateries. It’s also great to know that the complimentary parking was a plus for you. We look forward to welcoming you back in the future!Sincerely,Hidayah (ms)Guest Services Manager