Anonymous User
May 16, 2025
Pros:
- The hotel is strategically located, just a 10-minute walk to Beach Road and Jalan Besar, both of which are bustling with local eateries and coffee shops. There are plenty of food options nearby, ensuring you won’t go hungry even late at night. Additionally, Lavender Station is only a 5-minute walk away, providing easy access to transportation across Singapore.
Cons:
1. The majority of hotel guests are Indians and Southeast Asians, comprising roughly 80% of the clientele. Most of the front desk staff are of Indian origin as well, with limited appearances of Western or other Asian faces. There is a particular scent prevalent in the hotel that might be noticeable.
2. The hotel does not provide bottled water and lacks a kettle. Instead, you can get water from the ground floor (which I haven't tried) or use the “water purifier” in the room. However, upon check-in, I found the water purifier still filled with water, which was unappealing. Honestly, you wouldn’t expect the kettle to be wet from the previous guest—or should I say, still damp.
3. Amenities are limited; it’s advisable to bring your own shampoo and body wash if needed. The provided handwash, body wash, and shampoo are identical. As someone with fine, fragile hair, I experienced significant hair loss after using their “shampoo,” which is actually body wash.
4. While toothbrush, toothpaste, sanitary bag, and shower cap are provided, other basic amenities like cotton buds, cotton pads, or a comb are absent. Given the hotel claims to be a 4-star property, these should be included.
5. The room is extremely small—so much so that my cabin-sized luggage was the only thing it could accommodate, despite having a double bed that fits two people.
6. The room lacks soundproofing. Early in the morning, I could hear janitors starting their cleaning as early as 7 a.m., which would disturb many guests who might still be sleeping. Additionally, sounds of water running from neighboring rooms could be heard easily.
7. The room does not have a “Do Not Disturb” sign, so your sleep can be continuously interrupted—particularly by housekeeping. The only option is to insert your room key into a dock to keep electricity on. I experienced this firsthand when a young male housekeeper repeatedly knocked on my door at 1 p.m., despite my informing him in English that housekeeping was not required that day. I had to use Google Translate to communicate that he should return the next morning. Nonetheless, he persisted, knocking multiple times between 10 a.m. and 2 p.m. A hotel of this quality should definitely provide a “DND” sign, either digital or in paper form.
8. The room is fitted with a blind instead of proper curtains or drapes. Typically, hotels have a combination of sheer curtains and blackout curtains to allow sunlight during the day while maintaining darkness at night. In this case, the blind completely blocks out all light, making it inconvenient for sleepers like me who prefer darkness at night and natural light in the morning.
9. Most importantly, I discovered numerous ants and bugs crawling on the desk where the water purifier was placed. During my five-night stay, I killed at least ten insects. I even recorded a video showing an ant running swiftly on the desk.
**Summary:**
Overall, this has been the worst hotel experience I’ve had in Singapore. Having visited Singapore over 20 times for leisure and business, I can confidently say this stay was disappointing. I booked last-minute and would NEVER return to this hotel. In fact, a nearby hostel would probably rate higher than Hotel Boss. I genuinely don’t understand how it earned a 4-star rating.
I am sharing this review to warn future guests—good luck if you choose to stay here.