K Hotel 12

Worst hotel! Dirty, stinky,LOOKS NICE IN THE PICTURE BUT WORST IN PERSONAL...scam hotel!!! NEVER AGAIN!!! I booked for 5 days but my family and i stayed only for 2 hrs... they didn't refund our money, DON'T TRY THIS HOTEL, THIS IS SCAM!!!kuddos to trip.com they have good service .

have to cancle my booking because got issues about VEP card...already request to cancle booking but my request was rejected & hotel strictly dont want to refund..not recommended due to cannot discussing while you have an emergency matter

Beware of K Hotel 12: A Disappointing Experience! I recently stayed at K Hotel 12 in Singapore and was appalled by the experience, prompting me to warn others. Contrary to the promising photos on Trip.com, the room I was assigned bore no resemblance to what was advertised—missing basic amenities, decor, and space. It felt more like a cell than a hotel room, cramped with a distinct, unpleasant smell and just one electrical outlet for three guests. The cleanliness and maintenance were below any reasonable standard, with visible mold on walls, broken switches, and a lack of hygiene. The bathroom facilities were dismal, and the air conditioning unit was both noisy and dysfunctional, leaking water continuously. Moreover, the hotel engages in deceptive practices, offering $20 cashback for 5-star reviews, which misleadingly inflates its online ratings. This is not a loyalty program but a scheme to mislead potential guests. The public spaces were also a letdown, with a pervasive disturbing odor, not at all reflecting the online images. Overall, this was the worst hotel experience of my life, significantly tarnishing our trip to Singapore. I strongly advise against booking at this establishment unless you want your vacation ruined.

Second time stay at this hotel. Convenience and near to the public transport. Got nearby foodshop.

It was not the best locations to the tourists spots and the room is soo small and tight for 3 persons. The tissue is too thin and the bath tub is not working. There’s no shower curtain so the water is splashing in the toilet and the floor. The rubbish is not taken out everyday.

The air conditioner takes more than 10 minutes to cool and it was not even that cold. The bath tub is stained looking dirty. The toilet has no shower curtain so water is all over the place afterwards.