Genting Hotel Jurong

Location: it’s around 10-15 mins walk from MRT, not very convenient for travellers with many luggage. It’s not indoor or with shelter on the way. Luckily the weather is very good without rain upon my arrival and departure. Just that there is construction work nearby and quite dusty when walking towards MRT in the daytime. Check in: the staff called Rainny is very friendly and helpful. We felt being warm welcomed and the whole process is very smooth. Room: the room is bright and tidy. Two queen beds are comfy and spacious enough. The shower area is relatively small. The minibar including cup noodles and drinks inside the room is all free. We just need to fill up water from the dispenser in the corridor. The hotel emphasises environmental friendly and I can see it from the amenities and setup. I quite like the small fridge in green color. I also appreciate it has type C plug on the bedside. I would say the room setup is good for business travellers. Swimming pool: it’s located on 2/F and not big though. We just didn’t swim much as there were quite some leaves and small stones in the pool. Restaurant: we haven’t tried but saw one on the hotel lobby. It’s buffet style. And there is one rooftop restaurant but only open from 6am to 9pm. What a shame we had no chance to visit. For our lunch and dinner, we went to the shopping mall near MRT and there are lots of restaurants. Overall, the stay is good. Staff including front office and housekeeping are very friendly and helpful.

Reasonable hotel especially if you need access to the west part of Singapore. Walking distance to heartland eateries and malls and mrt (12.min)

The hotel is very clean and the staff is very polite.

The toilet for bath too small. Very cramp for big size person. For the swimming pool inside the pool alot of white sands. But my daughter enjoy the swimming pool.

It’s good hotel. Problem with tv but solve in a timely manner

Hotel is basic on the budget side as rooms are small and breakfast is basic. Booked our staycay as it was an emergency one - apartment renovation. Stayed for 3 nights. Booked the premier room for family of 4. Ok stay and hotel is near to the library and shopping malls.

Room was clean, staff were efficient. Location is good, just need to walk around 15-20mins to reach the Jurong East cluster of shopping malls & shopping centres. They’re also able to help you to do booking for cab to go airport at no additional charges. Mine was upgraded to a deluxe room due to bed availability issues. View outside was nice! They have a small pool and a chill breakfast area.

It was a fantastic stay but it was not well situated from the city.

Great hotel if you’re heading to Universal Studio as it offered a free return shuttle service. It’s still about 30mins drive away. The hotel is pretty minimalistic- very small room, comfortable bed, tv, and has a pool. I liked the ice/water machine instead of bottled water and they provided 2 carafes to fill water/ice with. Staff were great. There were 2 restaurants but I didn’t use them. There were metro/bus station across the street with malls within 10min walk away. There was also a street market near the metro station, not sure if it opened every night. My only gripe- I turned on the Do Not Disturb sign but still got interrupted by Housekeeing. Maybe the hotel could provide the option to have your room service very second day to so.