To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.2
Cleanliness4.3
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All reviews(39)
Positive reviews(36)
Reviews with photos/video(8)
Negative reviews(2)
Anonymous User
Studio Suite With Kitchenette
Stayed in Apr 2024
Business travelers
9 review
1.5/5
Posted on Apr 25, 2024
The rooms in this hotel are extremely damp, dark and humid. The quilts are wet, and the towels are wet even when you sleep on them. I changed two rooms and they were both so dark, damp and cold. I had nightmares every day when I lived in them. It is not suitable for human habitation at all.
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Guest User
Studio Suite
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on May 18, 2023
I temporarily decided to travel to Singapore for a week's vacation, and chose Wensland Hotel. After checking in, I was very happy, and the sanitation and environmental services were satisfactory. Because it is inconvenient to bring children, it is actually redundant. The hotel also has a swimming pool, suitable for parents to accompany their children to swim together. Because the location is in the bustling area of Orchard Road, it is very happy to go shopping and dine in a large comprehensive shopping mall across the road.
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Guest User
Studio Suite
Stayed in Mar 2024
Solo travelers
7 review
4.5/5
Great
Posted on Apr 3, 2024
Convenient and quiet
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liamweeck
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 7, 2024
This is definitely a hidden gem. If not for a thorough search online for accommodations near Orchard, I would not have found this place as you can't book for very short stays. Well furnished, less than 2 minutes to Orchard and MRT, super cozy.
Response from Property: Dear liamweeck, Good day! Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay and took advantage of our prime location just a stone's throw away from Orchard Road and the nearby malls. It was a pleasure having you with us, and we look forward to welcoming you back in the near future. Please feel free to drop us an email whenever you are ready to book your next stay! Best regards
caspertheragdoll
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 13, 2024
Me and my cat totally enjoyed our stay at Lanson Place. It was a last minute find as my house is going through renovation and faced some hiccups with my previous booking. All the service staff including the housekeepers were very friendly and attentive to our needs. Housekeeper, Letchmy has made us feel like our room is well taken care of. At one point my room’s sink kept choking and she has assisted to contact the technical team to help me fix it after she tried. Couldn’t be more appreciative especially staying alone and handling a pet is difficult. The room was kept clean and neat. The other service staff has also been very nice to us. First few days of our stay, my cat was under much stress due to the move but come to get used to the space and the staff there. Location wise, very convenient to town where I can get my groceries or even last minute snacks from shops that are opened 24/7. Really enjoyed ourselves there. Thank you Lanson Place and all staff who attended to us. Will definitely come back for another stay and recommend all pet owners who are looking for a temporary place during house renovations or any moves.
Response from Property: Dear Casper the Ragdoll, Good day! Thank you for the wonderful review posted on TripAdvisor! Our devoted hosts truly appreciate your kind words. We will be sure to pass on your compliments to the entire team, especially Letchmy. Our serviced residences' proximity to convenient stores and shopping malls makes it an ideal choice either for short stay or long stay! We are grateful you chose to stay with us and look forward to welcoming you and your cat back in the near future! Best regards
9511
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 23, 2024
I stayed at Lanson Place for 1 year and can truly say this was the BEST decision & a home away from home. Everything from the staff, service, cleanliness, and attention to detail was superb. I was in awe of the consistency in service throughout my stay. The staff are excellent - always willing to share recommendations, ideas, the history of Singapore, or just being a friendly face. They are always there for you. Lanson Place organizes many events to celebrate local holidays such as Diwali, Chinese New Year, and much more - they incorporate guests to get a taste of local cultures. This is such a unique offering and a great way to meet other guests. Location-wise, there are 2 nearby MRT stations and a bus stop, and you are steps away from Orchard Rd. There are also lots of food options and parks nearby. I HIGHLY recommend Lanson Place - whether a short trip or an extended stay in Singapore, you will not regret it. Can't wait to go back!
Response from Property: Dear 9511, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us. Our devoted hosts truly are our greatest asset, and they take pride in ensuring our residents have a memorable experience, especially during festive seasons. We look forward to welcoming you back for more enjoyable stay in the near future. Best regards
JM A
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 6, 2024
It was my first time and my mom to visit singapore to have a vacation and it was a blast! I would like first to thank Ms. Linda Ng for accomodating us with our stay as an Lanson Place employee here in Manila. Secondly, Hakim! Even though we arrived late in the evening, He was accomodating and knowledgable in regards with our room amenities aswell. Regards also to Gilbert, Ashok and i forgot to get the name to the one other guy who was on Gy shift, he is very friendly. Will definitely vist again soon and we hope we could get upgraded again aswell. ✌
Response from Property: Dear JM A We are happy to hear that you and your mom enjoyed your first visit to Singapore. You appreciation and compliments on our colleagues here are heartfelt and motivating. We will share your encouraging words with the team and we look forward to hosting you and your mom again. Warmest regards, Jasmine Chen
Whereisiancarlo
Stayed in May 2024
Solo travelers
5.0/5
Outstanding
Posted on May 30, 2024
I had a very wonderful and relaxing stay at lanson winsland. The staff were friendly and the room was nice, with a city view. It was cool and comfortable. Thank you and kudos to the staff. The surroundings were clean and in order. Front desk staff were very helpful and assisted me very well
Response from Property: Dear Ian Carlo Celicious We are delighted to hear that you had a wonderful stay with us. Your compliments on our staff and room is heartfelt and motivating. We wish you and your team in Manila all the best as well and we look forward to hosting yourself, your colleagues, friends or family anytime soon. Warmest regards, Jasmine Chen
Guest User
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 1, 2024
My parents have known the Landson Place for a while and this was my first experience. They have treated us with excellency and care. Any complaints or requests they will attend quickly and arrange a solution. The rooms are spacious and provide everything you may need. I recommend this place if you’re coming with family or just as a couple. They do provide with a gym which is small but fine, if you like boxing there is a boxing area as-well a pool area with outstanding views as-well from your room.
Response from Property: Dear Nivira F We are happy to hear that you have enjoyed your stay with us with your family. Thank you for your compliments on our service and problem solving solving skills. We are delighted to note that you enjoyed the spaciousness of our rooms, our gym, as well as the views from our Pool Deck and your room. Our team is motivated by your encouraging compliments and great experience. We look forward to hosting you, and or, your parents here at Lanson Place again. Warmest regards, Jasmine Chen
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 28, 2024
excellent stay, the room is clean. Mr.Mike Chan made our stay memorable and extend their hospitality to us during our short stay. Location is ideal as it is near orchard road where you can find lots of restaurants and malls. Definitely will be staying here again in the future.
64anastasiar
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 20, 2024
We had an absolutely fantastic stay at Landon Place in Singapore with our little one. The staff was incredibly welcoming and went out of their way to make sure our family felt comfortable throughout our stay. The room was spacious, clean, and well-equipped with everything we needed, including a crib for our child, which was a thoughtful touch.The hotel's location was perfect for exploring the city, with many attractions just a short walk or ride away. One of the highlights was the swimming pool, where we spent a lot of time. Overall the hotel exceeded our expectations in every way. We highly recommend it to families traveling with children and would definitely stay here again on our next visit to Singapore!
Response from Property: Dear AnastasiaR, Good day! Thank you for your positive feedback on the fabulous service rendered by our devoted hosts and the facilities offered. Our serviced residences are ideal for everyone, from single travelers to families. The rooftop is indeed a perfect spot to rejuvenate, especially after a long day out. It's always a pleasure to have you and your family stay with us, we look forward to welcoming you back again! Best regards
Albertyl
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 20, 2024
Very lovely stay, my family members very enjoy their stay, very convenient location just 1 min walk to the Orchard Road, all the shops department store are nearby, MRT station, all staffs are warm welcoming whenever you are passing by, they will greet you by name, I really felt “make yourself at home” Lanson Place Winsland, salute to everyone, especially Mike, his hospitality is above beyond.
Response from Property: Dear Albertyl, Good day! Thank you for your kind words and we are thrilled to hear that you and your family had such a great experience staying with us. Our strategic location does make our serviced residences an ideal place to stay. We look forward to welcoming you back in the near future! Best regards
Wanderer66153279404
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 27, 2024
impeccable services and attitude of the staff at the reception counter, good facilities in particular the launderette, good location close to a number of malls and MRT, room cleannesses require improvements overall i sincerely recommend this property to other travellers
Response from Property: Dear Wanderer66153279404, Good day! Thank you for your valuable feedback. We are delighted to hear that you enjoyed our convenient location, just a stone's throw away from the shopping malls on Orchard Road. Our devoted hosts are always ready to assist, ensuring you have a comfortable and pleasant stay with us. We take your comments about the room cleanliness seriously and will be monitoring this closely with our department head to ensure a better experience for you in the future. Once again, thank you for being our raving fan. We look forward to welcoming you back to stay with us soon! Best regards
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 20, 2024
Lanson Place Winsland is a very beautiful property. The room is so spacious and you get everything you need from doing your own laundry to cooking your own food. The employees are very warm and accommodating. We were taken cared of from the day of arrival to departure. I appreciate the personalized card from the Residence Manager, Mr. Mike Chan. You also have to look for Yin Yin, the Asst Manager. She is very helpful. Our travel around the city had been wonderful with her assistance. We will definitely come back!!!
JonofWilson
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 5, 2024
We had a single bedroom executive suite. Plenty of space, comfy furniture, good sized kitchen, plenty of space in the bathroom & a big bedroom with a very comfortable King Sized bed. Also, our suite had it's own washing machine, although the communal laundries are more than adequate. The pool & surrounds on the 10th floor is a great area, I certainly got my monies worth! The suite & communal areas are all immaculately clean and well looked after. It is just a few minutes from major shopping centers. local shops, cafes & restaurants. Also, Somerset MRT station is just a few minutes walk. We couldn't have stayed in a better place for our week in Singapore. Finally, a special thanks to all the staff - front of house as well as all the cleaning/maintenance team. They are a delight. Thank you all for making our stay so enjoyable.
Response from Property: Dear JonofWilson We are happy to hear that you have enjoyed your week stay with us. Thank you for your detailed recommendations on our One Bedroom Executive suite, it is nonetheless our most popular room category. Your motivating compliments is encouraging to the team. We look forward to hosting you again soon. Warmest regards, Jasmine Chen