Jen Singapore Orchardgateway by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Jen Singapore Orchardgateway by Shangri-La

No.2 of 4-star Select Hotels in Singapore
277 Orchard Rd, Singapore, 238858, Singapore
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JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.Show More
We Price Match
hotel overview picture
Last booked 1 min ago on our site
4.6/5Great·Excellent Location
Great customer service. got a complimentary room upgrade too. thanks.
Amenities
Public ParkingFreeOutdoor swimming poolFitness Room24-Hour Front DeskLuggage StorageRestaurantCar RentalCurrency ExchangeMeeting RoomWake-Up Call
All Amenities
Surroundings
Metro: Somerset
(<100m)
Metro: Dhoby Ghaut
(870m)
Airport: Singapore Changi Airport
(22.8 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Club Deluxe Room
5

Club Deluxe Room

1 King bed
32m² | Floor: 14-15,18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior City View Room
8

Superior City View Room

1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior king Room
4

Superior king Room

1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior Twin Room
5

Superior Twin Room

2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club Room
4

Club Room

1 King bed or 2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club king Room
4

Club king Room

1 King bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior Room
22

Superior Room

1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club twin Room
4

Club twin Room

2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Deluxe Family Room
4

Deluxe Family Room

1 Sofa bed and 1 King bed
47m² | Floor: 11-14,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club Panorama king Room
5

Club Panorama king Room

1 King bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club Panorama twin Room
4

Club Panorama twin Room

2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Club Panorama Room
4

Club Panorama Room

1 King bed or 2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Deluxe twin Room
4

Deluxe twin Room

2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Superior City View twin Room
4

Superior City View twin Room

2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Deluxe Room
7

Deluxe Room

1 King bed or 2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Superior City View king Room
4

Superior City View king Room

1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
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Guest Reviews

4.6/5
Great
760 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.5
Average for similar properties in Singapore
Most Mentioned
AI Summary
JEN Orchardgateway impresses with spacious, quiet rooms and excellent amenities. Guests appreciate its convenient location near shopping malls and MRT stations. However, the review lacks specific negative comments.
M‍.‍T‍a‍n
November 19, 2024
Book a club house room and check in at 3.05pm but I was informed the club level room is not ready and I need to check into another level’s room which is not convenient
b‍b‍b‍y‍y‍y‍y
November 8, 2024
On average business hotel-wise it is acceptable, good location, convenient transportation, service not good not bad to be improved.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 6, 2024
Most convenient location and lots of place for food and shopping. Clean and spacious rooms Warm and friendly services.
K‍e‍n‍n‍e‍a‍t‍h
August 21, 2024
It was a good and pleasant stay within the town. The services were tiptop, and they fulfil certain birthday request by the customer. The pool was nice too. Overall, its a good stay!
y‍e‍e‍ ‍s‍i‍i‍n
September 18, 2024
Had a very good executive lounge where one can sit back and enjoy the scenery and do your work with good high tea.
j‍a‍Q‍i
July 4, 2024
What i like the most was the smiles i get to the housekeeping staffs everytime i go out my room...they were so friendly.. Food was delicious and have a wide range of selections..view was nice as well, the only thing i don't like is the choice of shampoo they provide, makes my hair so difficult to brush 😆 but overall..i like the hotel
B‍e‍c‍k‍y‍B‍e‍c‍c‍a
June 18, 2024
Love this hotel! Perfect location with such easy access to amenities. So many options to eateries! Love the view!
J‍E‍F‍F‍R‍E‍Y
June 10, 2024
Location is wonderful in the heart of Singapore city centre with a nice swimming pool . And Istana the president palace nearby within walking distance too bad it’s was not open to public daily .

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese
StyleBuffet
AgeFee
Children 6 years old and under
Free
Children 7–11 years old
SGD 23.00 (approx. NZD 29.18) per person
Children 12–17 years old
SGD 45.14 (approx. NZD 57.26) per person
Adult
Buffet:SGD 45.14 (approx. NZD 57.26) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2014
  • Number of Rooms: 499
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Services & Amenities

Outdoor swimming pool
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

What are the check-in and check-out times at Jen Singapore Orchardgateway by Shangri-La?

The check-in time at Jen Singapore Orchardgateway by Shangri-La is 15:00 and the check-out time is 12:00.

What amenities and services does Jen Singapore Orchardgateway by Shangri-La have?

Jen Singapore Orchardgateway by Shangri-La has the following amenities and services: Swimming Pool, Fitness Room, Parking.

Does Jen Singapore Orchardgateway by Shangri-La have a swimming pool?

Yes, Jen Singapore Orchardgateway by Shangri-La has a pool.

Are pets allowed at Jen Singapore Orchardgateway by Shangri-La?

Unfortunately, pets are not allowed at Jen Singapore Orchardgateway by Shangri-La.

Does Jen Singapore Orchardgateway by Shangri-La provide breakfast?

Yes, guests at Jen Singapore Orchardgateway by Shangri-La can enjoy breakfast during their stay. The available breakfast option(s) include: Western, Chinese. If breakfast is not included in your room rate, the prices are: Buffet:45.14SGD.

How much does it cost to stay at Jen Singapore Orchardgateway by Shangri-La?

Prices at Jen Singapore Orchardgateway by Shangri-La are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Jen Singapore Orchardgateway by Shangri-La?

Singapore Changi Airport is the closest airport to Jen Singapore Orchardgateway by Shangri-La, and it is about 26 mins from hotel by car (22.8 km).

What is the cancellation policy for Jen Singapore Orchardgateway by Shangri-La?

The cancellation policy for Jen Singapore Orchardgateway by Shangri-La varies depending on the type of room and booking conditions.

About This Property

Nearest AirportSingapore Changi Airport
Distance to Airport23.57KM
Nearest Train StationWoodlands Train Checkpoint
Distance to Train Station20.38KM
Nearest Metro StationSomerset
Distance to Metro Station0.06KM
Average Price FromNZD574
Hotel Star Rating4