Raffles Sentosa Singapore

Excellent service from check-in to room make-up, breakfast, and buggy service! All staff were friendly and helpful. Special thanks to the lady who assisted us during check-in, our personal butler Wenxin for being very helpful, the friendly security guard who took time to talk to my godson, and Carolyn for her attentive and approachable service during breakfast. We loved the room and the pool inside - the atmosphere was perfect for a peaceful and relaxing stay. We definitely appreciated the welcoming staff and will consider coming back!

The locaton of the resort is far away from the hustle and bustle of city life and it offers a kind of tranquility with few people around. If you are looking to indulge leisurely in the seclusion of a villa and enjoy some of its limited amenities, this may be the place for you. By the way, we like to thank the bartender, James, for two of his cocktail creations which has made our evening memorable.

I had such a wonderful stay at Raffles Sentosa. My butlers, Ronnie and Christopher, really made the experience special - they always seemed to know what I needed before I even asked. A real highlight was my 10pm bath every night, which they prepared perfectly. With all the rain during my stay, it was exactly what I needed to wind down. Breakfast at Empire Grill has really improved as well. I couldn’t go without the salmon eggs benedict and the crêpe - both were spot on every morning. I had dinner at the Empire Grill and Royal China as well this time which was perfect for hosting my guests. I also had a massage with Feifei, which was fantastic. She’s excellent and I’d highly recommend her to anyone staying at the resort. All in all, it was a memorable stay with those little touches that make Raffles feel so special.

Probably the most comfortable hotel bed I have ever slept on. Spacious and well designed villas. Luxury of a different level.

Love the private pool

I rarely give negative reviews but the service at Raffles Sentosa was shocking. Extremely rude hotel lobby doorman, getting honked by a hotel staff driving a buggy when we were walking on the buggy/walking path within the hotel premises, the hotel refusing to bring more champagne and wine glasses for our visitors within visiting hours (because we are only entitled to 2 per registered guest), numerous buggy drivers driving right by us as we navigated the hotel promise on foot as the signs are extremely misleading. The villa itself is nice and new although the design can be a little inconvenient due to the distance from the sink (in a separate living quarter) to the living room. The pool is poorly designed so the water comes out more than a metre from the edge of the pool so keep your shoes far away. My groups of friends and I are in our 20s, going on 30 and we were there to celebrate one of us getting engaged. Overall the sense we got is that their treatment of hotel guests is unequal and unfortunately seems to be the kind of venue which sizes up its guest. Absolutely not worth the price and leagues below neighbouring options like Capella. We’ll definitely be headed back to Capella for the next engagement party that’s for sure.