Hotel Mi Bencoolen Reviews

Response from Property: Dear yongenn,Thank you for taking the time to share your experience. We’re glad to hear that you chose to stay with us again due to our convenient location.I sincerely apologize for the cleanliness issues you encountered during your stay. Your feedback is invaluable, and we will address these concerns with our housekeeping team to ensure that we maintain a high standard of cleanliness throughout our rooms.Thank you for your understanding and for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a better experience.Best regards,Ryan TanAssistant Front Office Manager

Response from Property: Dear Pearl M Wang,Thank you so much for your wonderful review! We’re delighted to hear that your sister and her family felt welcomed during their stay. It’s great to know our support with tourist information and family-friendly services made their trip enjoyable.We truly appreciate your recommendation and hope to welcome you and your family back in the future!Best wishes,Ryan TanAssistant Front Office Manager

Response from Property: Dear Otgonchimeg,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and found our location, cleanliness, and amenities such as the drinking water dispenser and pool to your liking.It’s great to know that our breakfast also met your expectations. We truly appreciate your feedback and are thrilled that you plan to stay with us again on your next trip to Singapore.If there’s anything specific you’d like during your next visit, please don’t hesitate to let us know. We look forward to welcoming you back!Best regards,Ryan TanAssistant Front Office Manager

Response from Property: Dear Elle’s travels,Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found our location convenient, with easy access to Bencoolen MRT and within walking distance to Marina Bay and downtown.We appreciate your observations regarding the room size and the laundry facilities. We’re sorry for any inconvenience these aspects may have caused and will consider your suggestions for improvements.Thank you again for your recommendation and for noting the proximity to local attractions. We hope to have the pleasure of welcoming you back on your next visit.Best regards,Ryan TanAssistant Front Office Manager

Response from Property: Dear Sir/Madam Thank you very much for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you had a satisfying experience and that everything met your expectations perfectly. Your kind words are truly appreciated and serve as motivation for our team to continue delivering exceptional service to all our guests. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. Best regards Vinsonn Front Office Supervsior

Response from Property: Dear Sir/Mdm,Thank you for your positive feedback about our hotel. We are thrilled to hear that you had a great experience with us and that we were able to meet your needs during your stay. We take pride in providing exceptional service to our guests, and your satisfaction is our top priority. We're delighted to know that you felt well taken care of during your time here. When your travels bring you back to our area, we would be honoured to host you again. Please don't hesitate to reach out to us if you need any assistance with your future reservations. Ryan TanAssistant Front Office Manager

Response from Property: Dear Jjangger0625,Thank you for your kind words and for taking the time to review your stay. We’re delighted to hear that you enjoyed our prime location near the MRT Bencoolen station and appreciated our service.It’s always wonderful to know that our guests find both our location and service to their liking. Your feedback is greatly valued and motivates our team to continue providing excellent experiences.We look forward to welcoming you back soon!Best regards,Ryan TanAssistant Front Office Manager

Response from Property: Dear Sir/Madam It is with regret to note that the room size fell short of your expectations. Please be assured that your comments have been duly noted and taken into our consideration for any future development plans. However, we do have larger sized such as the Premier and Triple rooms available, which might be able to better cater to your accommodation needs. We are sorry that we were not able to provide you with a positive experience during your recent stay. Your detailed comment regarding the issue of room soundproofing is well noted and has been shared with the relevant department. We hope we will be given the opportunity to welcome you again in the near future. Best Regards, Vinsonn Front Office Supervsior

Response from Property: Dear Sir/Madam Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Best regards Vinsonn Front Office Supervsior

Response from Property: Dear Sir/madamthank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience and we are always pleased to be your second home when you are in the area.Your comments are much appreciated by us as we continuously strive to provide a better service for our guests. Best regardsVinsonnFront Office Supervsior

Response from Property: Dear CSC001,Thank you for your kind words! We’re thrilled to hear that you enjoyed our location. It’s always our goal to offer a convenient and enjoyable experience for our guests.We hope to have the pleasure of welcoming you back soon!Best regards,Ryan TanAssistant Front Office Manager

Response from Property: Dear DPTG,Thank you for your feedback! We’re glad to hear you enjoyed our location and found our staff helpful. It’s great that you found the bed comfortable!We appreciate your comments about the room size and gym equipment. Your input helps us improve, and we’ll definitely take it into consideration.We hope to have the opportunity to welcome you back for a better experience!Best regards,Ryan TanAssistant Front Office Manager

Response from Property: Dear Celestina,Thank you so much for your wonderful review! We’re thrilled to hear that you received excellent service from our team and enjoyed your room upgrade. It’s great to know you found your stay comfortable and our location convenient.We would love to welcome you back for another visit!Best regards,Ryan TanAssistant Front Office Manager