Guest User
August 2, 2023
The customer service attitude is bad, very bad. I couldn't find the hair dryer, so I asked him if he had one? He impatiently said "no". They didn't sort out the goods in the room and deducted more money from me. When I called to negotiate, I told him clearly where it was, but he still said no. He was a bit evasive and said that the cleaning staff was verifying it. At my strong request, he said he would go and look for it. After he finally found it, he called me back and said he should transfer 3 yuan to me. His tone seemed to think that 3 yuan was not right. I hope everyone will be cautious when choosing this hotel!
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