Notakaren23
January 23, 2023
I booked this for me and my partner for relaxation and self care purposes. Sadly no gym at all. Do nNOT assume that luxury means facilities! We booked through *********** and were fooled by the 5 star reviews and the word spa in the word SPA in name of the hotel. Sadly, the spa is not acceassable to everyone. You must book in advance and pay extra for the private spa facility. The spa itself is lovely if you don’t mind paying extra but this info is not made clear upon booking. If you enjoy sleep and imagine the bed and bedding in a ‘luxury hotel’ will be comfortable, then you are going to be disappointed. The bed in our room was sadly very lumpy like a cheap futon mattress. Pillows were lumpy and flat. I am sad to to say I had an awful night sleep and can’t wait to get back in own bed faith proper bedding. . In terms of food, the restaurant Qube next door (not sure if same owners…) was crap. It looks nice inside but the service was awful. We waited 45 mins for our food (just pasta) and when it arrived it tasted like something made by someone who can’t cook. Flavors were weird and that asparagus was completely over cooked. I don’t enjoy leaving bad reviews but I want to pre-warn you about the assumptions made when the word luxury is used. If you are seeking a complete luxury experience it is not here.