Superstar Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Simpang Tetap Darul Ihsan

Superstar Hotel

Jl. Sultan Hasanuddin No.21, Ratu Sima, Kec. Dumai Bar., Kota Dumai, 28825 Simpang Tetap Darul Ihsan, Dumai, Riau, Indonesia
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A stay at Superstar Hotel places you in the heart of Dumai, within a 5-minute drive of Chinese Temple and Siak Castle. This hotel is 1.4 mi (2.3 km) from CITIMALL Dumai and 1.6 mi (2.6 km) from Taman Bukit Gelanggang.Show More
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hotel overview picture
Last booked 42 mins ago on our site
Amenities
Massage Room
ParkingFree
24-Hour Front Desk
Taxi booking service
Meeting Room
Wi-Fi in Public AreasFree
Postal Service
Audio Visual Equipment
All Amenities
Property Description
A stay at Superstar Hotel places you in the heart of Dumai, within a 5-minute drive of Chinese Temple and Siak Castle. This hotel is 1.4 mi (2.3 km) from CITIMALL Dumai and 1.6 mi (2.6 km) from Taman Bukit Gelanggang.
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1.5/5
Cleanliness1.0
Amenities1.0
Location3.0
Service1.0
All 1 Review
Surroundings
Airport: Pinang Kampai Airport
(9.1 km)
Landmarks: Dream House Massage
(<100m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room
2

Deluxe Room

1 King bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Cable channels
Room Details
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Superior Room
6

Superior Room

1 King bed
No window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Cable channels
Room Details
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Superior Twin Room, Multiple Beds, Smoking
2

Superior Twin Room, Multiple Beds, Smoking

2 Single bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Cable channels
Room Details
Check Availability
Standard Room, 1 Bedroom, Smoking
5

Standard Room, 1 Bedroom, Smoking

1 King bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Cable channels
Room Details
Check Availability

Guest Reviews

1.5/5
1 review
Verified Reviews
  • Cleanliness1
  • Amenities1
  • Location3
  • Service1
Average for similar properties in Simpang Tetap Darul Ihsan

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. NZD 2.11). Trip Coins can be used to save instantly on room rates.

Most Mentioned
K‍E‍I‍I‍C‍H‍I‍R‍O
March 19, 2023
Bedding very dirty. The room is too small. There was a large gap between the sash window frame and the wall, and the outside music and noise was so loud that I couldn't sleep. The room service menu was out of stock and there was not much to choose from. The room service rice was so bad that I couldn't eat it. I was told to pay for room service in cash on the spot, and after being told that they would bring change, after a long time, I received a phone call from the front desk asking me to come to the front desk to get the change. The place of the breakfast buffet was also dirty and untidy, so I didn't feel like eating it.
Original TextTranslation provided by Google

Services & Amenities

Meeting Room
More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is IDR 100,000 (approx. NZD 10.86) per night.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2016
  • Renovated: 2022
  • Number of Rooms: 48
A stay at Superstar Hotel places you in the heart of Dumai, within a 5-minute drive of Chinese Temple and Siak Castle. This hotel is 1.4 mi (2.3 km) from CITIMALL Dumai and 1.6 mi (2.6 km) from Taman Bukit Gelanggang.

Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a television in a common area.

Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and slippers. Conveniences include phones, as well as desks and separate sitting areas.

Frequently Asked Questions

What are the check-in and check-out times at Superstar Hotel?

The check-in time at Superstar Hotel is 14:00 and the check-out time is 12:00.

Are pets allowed at Superstar Hotel?

Unfortunately, pets are not allowed at Superstar Hotel.

How much does it cost to stay at Superstar Hotel?

Prices at Superstar Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Superstar Hotel?

Pinang Kampai Airport is the closest airport to Superstar Hotel, and it is about 18 mins from hotel by car (9.1 km).

What is the cancellation policy for Superstar Hotel?

The cancellation policy for Superstar Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportPinang Kampai Airport
Distance to Airport9.11KM
Average Price FromNZD48
Hotel Star Rating3