Palm Park Hotel Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Simokerto

Palm Park Hotel Surabaya

Jl. Kapas Krampung No.45, Tambakrejo, Kec. Simokerto, Tambakrejo, 60142 Simokerto, Surabaya, East Java, Indonesia
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With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza.Show More
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hotel overview picture
Amenities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Taxi booking service
Meeting Room
Business Center
Multi-Function Room
All Amenities
Property Description
With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza.
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3.9/5
Good
Yes good service
All 14 Reviews
Surroundings
Airport: Juanda International Airport
(21.1 km)
Train: Surabaya Gubeng Train Station
(2.7 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Double Room
3

Deluxe Double Room

1 King bed
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Deluxe Triple Room
7

Deluxe Triple Room

3 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Deluxe Twin Room
2

Deluxe Twin Room

1 Single bed
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Smart Room
3

Smart Room

1 Double bed
No window
Non-smoking
Air conditioning
Private bathroom
Towels
Toothbrushes
Room Details
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Suite
8

Suite

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
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Guest Reviews

3.9/5
Good
14 reviews
Verified Reviews
  • Cleanliness3.7
  • Amenities3.6
  • Location4.1
  • Service4.2
Average for similar properties in Simokerto

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. VND 30,598). Trip Coins can be used to save instantly on room rates.

Most Mentioned
AI Summary
The Palm Park Hotel provides excellent service, functional air conditioning, European-style bathrooms, and a variety of delicious breakfast options. Guests appreciate the clean, comfortable rooms and impressive amenities.
j‍a‍n‍e‍i‍s‍w‍a‍n‍t‍o
February 21, 2024
The room was small (we booked eco room) but it’s okay. The maintenance and upkeep was somewhat low (the hotel opened at 2019, so only 4 years just opened). The towels were a bit yellowish (not the thick white towel that we expected), and had musty smell. The staff service was quite good. The hotel lobby is a plus, it’s quite spacious.
y‍u‍l‍i‍e‍_‍a‍n‍g
June 19, 2023
have to park and check in at the highest level of the parking building since the hotel is located on the top of the mall. We got 2 rooms and it was filled with so many small cockroaches, we chose to stay just because the hotel staffs are very helfpul and patient, helping us change our and cleaning it twice since we still found some baby cockroaches... we were too busy cleaning up the room and killing whatever left behind and forgot to take photos.. 😶😶
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 2, 2024
Yes good service
L‍i‍h‍u‍i‍q‍u‍n
February 27, 2023
The first room I stayed in was a superior room. After I moved in, I called and said that I was given the wrong room. I had no choice but to change to the mini room No. 244. There is no window in it. There are cups for brushing teeth, slippers, chairs, a kettle, and I called for a cup for brushing teeth. I was told no, well, let’s go to sleep, sleep until 11 o’clock in the evening, was woken up by the music in the corridor, called, turned it off, the time came to 11:30 in the evening, and it turned out that the room 248 opposite came A group of people chatted loudly with the door open, laughed, smoked, and couldn’t sleep. They called the front desk and told the front desk to contact the security guards to stop them. The hotel security guards still couldn’t stop them until 1:00 in the morning. I had no choice but to change the room and was told It costs an extra 150.000 Indonesian rupiah to change the room, but I have no choice but to pay the money, and I have been tossing until 2:00 in the morning before falling asleep!
Original TextTranslation provided by Google
t‍i‍a‍ ‍e‍r‍l‍a‍n‍g‍g‍a
July 22, 2023
With that price we are very satisfied and it is also close to the mall so the family is happy not having to be far from the hotel...
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 29, 2024
This hotel was very comfortable. They have a nice and clean room, friendly staff and the food was very good. Also this hotel near to go to the place that I need. For me..I will back to stay in this hotel. Thank you.

Services & Amenities

Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Activities
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
IDR 50,000 (approx. VND 77,558) per person
Adult
Buffet:IDR 50,000 (approx. VND 77,558) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2019
  • Number of Rooms: 94
With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.

Enjoy a meal at Kemiri, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.

Frequently Asked Questions

What are the check-in and check-out times at Palm Park Hotel Surabaya?

The check-in time at Palm Park Hotel Surabaya is 14:00 and the check-out time is 12:00.

Are pets allowed at Palm Park Hotel Surabaya?

Unfortunately, pets are not allowed at Palm Park Hotel Surabaya.

How much does it cost to stay at Palm Park Hotel Surabaya?

Prices at Palm Park Hotel Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Palm Park Hotel Surabaya?

Juanda International Airport is the closest airport to Palm Park Hotel Surabaya, and it is about 44 mins from hotel by car (21.1 km).

What is the cancellation policy for Palm Park Hotel Surabaya?

The cancellation policy for Palm Park Hotel Surabaya varies depending on the type of room and booking conditions.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport22.25KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station2.65KM
Average Price FromVND1138947
Hotel Star Rating3