Hotels near Silver Spring B&O Railroad Station in Silver Spring

I stayed at this hotel in Silver Springs on Colesville Rd in March 2023. Both nights of my stay, I was not able to sleep because of the group next door. The second night, I called downstairs twice, after I was not able to sleep because the group next door kept banging on my door, yelling on the floor, and partying. Both times, I was told that even though the hotel has a policy stated on all floors that the hotel was quiet as a mandate from 11pm-7am, there was nothing they could do. I’m not a particularly light sleeper either. This led to me not being able to sleep all night both nights, it ruined my stay, and it is simply not acceptable to run a hotel where management denies guests the basic right to sleep in the hotel because they can't manage other guests. When I went downstairs in the morning to follow up, the person at the front desk seemed confused and told me that the standard response is to send security to manage the group. This was never offered, nor what the person at the front desk did. I find all of this unacceptable. I was staying there for a conference and I was not able to do the work I should have reasonably expected to be able to do because I was exhausted from travel and unable to rest. I think the very basic function of a hotel and the reason people stay at hotels is that they expect to be able to sleep in the room that they have been assigned. If you can't provide that, then I don't know why you offer people rooms at a price.

This is a long time coming. I stayed at the hotel in January just for one night. I’d stayed there before but it appeared to not be on record. But anyway, I was checked in by Ethiopia and she was explaining the hotel and I mentioned I’d stayed before. Love the hotel which is why I go back. Shortly after getting to my room I get a knock at the door. Low and behold it’s Ethiopia with a “welcome” bag with all these nutritious snacks. LOL! I was shocked and pleasantly surprised. That was AMAZING customer service!!! So again, kudos to Ethiopia!!

very good place

Our first time at this property and we chose it because of the location to the metro on the red line. It is right out the back door across the street. Extremely convenient! We were visiting DC for the weekend. The property was nice, the room was room was comfortable, the service was excellent, the underground parking, while there is an additional fee, is secure and convenient and the checkin/checkout process was flawless. If you want a completely digital experience this is it. The staff checked in via text a few times but were not intrusive. We requested extra towels and received them promptly. While we didn’t visit them, there is an on-site restaurant/bar and a coffee shop available. We have stayed at other properties in the area. I am glad we chose to disregard any disgruntled negative reviews. This will be our property of choice when we visit the city.

Totally nonresponsive to our booking needs. We clearly communicated our needs for a handicap room as well as a double room to accommodate 3 family members. Nothing was as ordered when we arrived an hour past check in time. The handicap room had a tub when we requested a walk in shower. There was absolutely no storage in the room or bathroom. There was no safe in the room. We were told that this was how all handicap rooms were. There was no soap in the room. It took two requests from housekeeping to get soap and the head of housekeeping totally contradicted the front desk and said she would get us a room to meet our needs. At 10:30 pm we had to repack all our luggage and move to another room. This room did have a walk-in shower, a small free standing set of drawers in the bathroom, no other storage and a safe that was unreachable and literally on top of what is euphemistically called a closet. All this for only $250 a night, 3 rooms for 3 nights. Not an insignificant amount of money. The only accommodation we received after asking was a free buffet breakfast which was comparable to a Holiday Inn Express, adequate but certainly not lavish. Also because one person made the reservation they would not award loyalty points to anyone else even though we all paid for our own rooms. It shouldn’t be that complicated to change this request.

Staying here for the second time, because the newest and largest hotel in University Park City is here, 2 bottles of mineral water are provided for free every day, and the housekeeping will be done every day without an order. It is very comfortable to live here for 6 days!

Quiet, clean and good service!

This hotel, although, conveniently located, is on a very, very, very busy street. Very close to the University, and a lot of fun places to eat and hang out, but it comes at the cost of being in an ever so slightly “shady” area. Once inside the hotel, you forget about all of it, and the staff do an excellent job of making you feel welcome and this older property. I will agree with some of the other reviewers that it is conveniently located to the green line, but we were unprepared for all of the fees associated with parking and riding in to DC. We wish we would have reserved parking lot in town and just driven.

The hotel is across the street from the University of Maryland. There are supermarkets such as LIDL, CVS, Burger King and McDonald's nearby. Life is fairly convenient. The hotel has a parking lot, not small, and there is a gas station next to it, suitable for self-driving. The breakfast is decent, not rich, but there is everything that should be there. Front desk service is also quite enthusiastic. In addition to the price announced by Ctrip, there is also a County Tax of $6.55 per night

No hot water for shower or shave. For a $300 room, I found this unbelievable.