Guest User
July 12, 2025
False promises are the core values of this hotel! Stayed here for a 2-day work trip and booked their premium room. On the second night, was forced to move out of the room, on the pretext of faulty AC. This was 21:30 in the night and when it was suggested to repair the faulty AC till I take dinner, the staff marched outside the room and was nearly forced out of the room. On the pretext of providing a more comfortable room and ensuring all meals will be taken care of, I moved. But the highly cunning and misleading Ms Pritika Rai, posted the 1st days food bills at the time of check out. The staff was aware that I have a morning flight and wouldn’t be able to raise the issue at that hour! The GM and manger were conveniently on ‘leave’ and did not bother to come on a call as well. Misleading, untrustworthy and unsafe!