Mount Amara Hotel & Spa, Siliguri

It was very loud due the events everyday. Shower didn't function proper.

Trip.com is very helpful for your booking and a good class service

It was my 2nd stay in the Hotel , best thing I like about this hotel is Location, value for money and service, specially the location of this hotel, no surroundings noise very clam and peach . Staff of this hotel are very polite and professional , one of staff from the restaurant name Chitan , very humble and polite, his service made our dinner even more special . Will visit again ❤️🙏🏼

Awesome I had such a beautiful stay a special thanks to the general ***ager Mr Arjun a big thanks to him I have ***y more staff to name them Main gate staff: muktar Reception staff: subham / chandan Ningma House keeping: Naina / Namita Food and beverage: panisha / Nidup The above all staff mentioned was brilliant in their hospitality Kudos God bless you all looking forward to visit again Love and God bless Amit Saksena

The Not-so-Great Outside Conceals a Pleasant Stay Inside at Mount Amara Hotel in Siliguri. With its convenient location near the Cosmos Mall and Planet Mall, I couldn't resist staying at the Mount Amara Hotel. And despite the less-than-impressive outside, I found myself pleasantly surprised once I stepped inside. The rooms are clean and neat, with toilets sparkling clean. The staff are friendly and helpful. Although the food wasn't that great, and breakfast was the same every day, I still had an overall pleasant stay of 5 nights.

I went to Hotel Mount Amara in Siliguri with my mother, wife and two sons. The rooms were decent but rooms should be bigger. The conduct of the staff was cordial especially Su*** Chatterjee was very good. The breakfast with poach, boiled egg, omelette, aloo ka paratha was very good. The dinner with mutton curry, tawa roti was good. I took packed chilli fish dish for my train journey. The hotel requires a better locations as roads near it are not good.

Room Is not at all maintained, The washroom is very smelly., Not at all worthy, location is near planet mall. But hotel is in a shabby lane.old property not at all maintained. In walls no paint is there , no toiletries given.Bed is not at all comfortable

We’ve stayed in this beautiful property quite a few times. Every time our experience was too good. Rooms are quite spacious and very well maintained. This property is situated near market area. Location is also good. Staffs are very well behaved.

We would like to thank hotel and its staff to give us complementary early check-in. The taxi charges approximately 150 to 200 (in Mar 2022) to go from Siliguri bus station to this hotel. Staffs were very friendly and they helped us to carry out bags to our room. There are 2 parts of hotel. We were given rooms above restaurant, which is at the ground floor. Staffs at the restaurant were very friendly, attentive and co-operative. We booked for buffet breakfast (almost 300 per person incluidng GST). Food was good but the replenish rate was slow. Limited choice of food but the food was tasty. We booked 3 rooms. Bathroom was clean and hot water supply was available 24x7. Remotes (TV and AC) were given upon request and most of them were not in working condition. Recharge in TV is due in all the rooms. Even after request to recharge, no action was taken. AC in one of the room was giving out hot air and bed were torn. Our room was changed but the AC was still giving hot air most of the times. We complained about this after dinner but we were told there is no maintenance engineer in the night, they can help to check in the morning.The room was too hot, we had to finally switch off the AC to sleep peacefully. The room was not having any window, which made it very unconfotable to sleep. Only few request (1 out of 5) through call at reception is accomodated immediately. Rest required few reminders. Even at reception, any request which may take some time is accepted with nod but it is forgotten as most of them is not communicated properly. There is no elevator in this hotel. So it good to book lower floor rooms, specially if you are with senior citizen or kids. There is an electrical grid behind the hotel. This hotel has a great potential to be rated as excellent. Complementary or subsidized rate can be offered for transportation from hotel to Siliguri railway station. Information about tours can be arranged for guests. Maintenance and normal weekly checks of every items can be introduced to prevent guests to complain. It can be resolved in advance. Damaged items or unhygienic items should be discarded to prevent re-use. Proper ventilation (instead of just using Haier company AC). Recreation room for kids can be introduced. TV recharge should be in time in regularly used rooms.