XQ22+FPJ, Sigiriya Road, Sigiriya, Central Province, 21120, Sri LankaView Hotel Details
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Fresco Water Villa Guest Reviews
4/5
Very Good
43 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(43)
Positive reviews(40)
Reviews with photos/video(6)
Negative reviews(3)
Annettekiss
Superior Deluxe Room
Stayed in Feb 2024
Couples
5 review
4.2/5
Very Good
Posted on Apr 11, 2024
I liked the hotel for its swimming pool and neat buildings. The rooms have wooden doors to the balcony; on the first floors the balconies lead directly to the pool. We bought 2 dinners for 3600 rupees per person. On the first day, the food was not particularly tasty - everything was spicy, I only liked the fried eggplants and desserts. For the second dinner, the food tasted better, but the desserts weren't great. Of the fruits, as in all hotels in Sri Lanka, there were watermelons, pineapples and papaya. There was no cheese at breakfast, which is sad. We saved ourselves with an omelette. The worst thing is coffee from bags. For a hotel at this price it is unacceptable. Cocktails cost 1800 rupees, small and weak. On the first day they said that they don’t serve alcohol at all on the full moon holiday. I can recommend the hotel for 1-2 nights. Convenient location, large rooms, nice pool.
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Guest User
Superior Deluxe Room
Stayed in Aug 2023
Family
2 review
3.7/5
Posted on Aug 24, 2023
The room is old and the sound insulation is not very good. The waiter was very enthusiastic and friendly, and gave juice when he arrived at the store. But they checked on Ctrip for almost half an hour before they found our check-in information.
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Suibian437
Superior Room
Stayed in Jul 2023
Travel with friends
18 review
5.0/5
Outstanding
Posted on Jul 25, 2023
Very good, the hotel is very clean, the health service staff are also very good, there are many rooms, and the service is very standardized and fast! The swimming pool is very clean, and there are always attendants cleaning up fallen leaves, etc.
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Puvin P
Stayed in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Oct 4, 2024
Very serene hotel with a beautiful pool, spa is available! Comfortable and clean bed! Good breakfast spread! The staff were very friendly and hospitable! Walking distance to village safari which I highly recommend, less than 30mins drive to Sigiriya!
6/10
Response from Property: Dear Guest, Thank you very much for taking out time to review our property, Fresco Water Villa. We are pleased to hear that our hospitality and services met your expectations during your stay. It is always our pleasure having you stay with us, and we look forward to welcoming you back again soon. Wish you a pleasant day, Sylvester Bensing Hillary Resident Manager Fresco Water Villa
Nikunj R
Stayed in Oct 2024
Family
4.0/5
Very Good
Posted on Oct 2, 2024
Awesome food, served beautifully. Beautiful place and a very humble staff. We were a group of two families with kids. Had a great time I recommend it for families with small kids as well. Water villas have beautiful fishes and frogs. Rooms are good size. Harshi and Dilshan at front desk were of great help
Response from Property: Dear Guest, Thank you for choosing The Fresco Water Villa and for taking the time to review us. We are delighted to know that you received efficient and friendly service at each stage, beginning with your arrival at the hotel and continuing throughout your stay, and thank you for recommending us to future travelers. The team is truly glad to have been able to create some lasting memories for your family and were able to make your trip special. We hope to have the pleasure of welcoming you back many more times. Wish you a pleasant Day, Sylvester Bensing Hillary Resident Manager Fresco Water Villa
950madhaviw
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 1, 2024
We traveled for our anniversary..it was great stay.room was decorated by flowers and they arranged a cake to our dinner table.had a nice experience with fresco water villa.specially thanks to samalka,harshi,ravindu who was very kind to us and thanks to entire staff..
Response from Property: Dear Guest, It was wonderful to have you stay at Fresco Water Villa for your anniversary. Thank you for taking the time to review us online and share your experience. We constantly strive to provide our guests with a comfortable and memorable experience, and we are so happy to see that we are able to serve you well. We have passed on your compliments to the entire team, including Samalka, Harshi,Ravindu, who were thrilled to learn of your recognition and appreciation of their services, and this will be consistent enough to recommend us to the travelers. We hope to continue being your preferred hotel for all future stays, Wish you a pleasant day, Sylvester Bensing Hillary Fresco Water Villa Resident Manager
nadine_rosell
Stayed in Sep 2024
Family
4.0/5
Very Good
Posted on Sep 6, 2024
Simple rooms, a bit dated, but adequate and clean. The complex is beautiful with fish ponds and a pool in front of your own room (our son loved it). The food was very good despite the smaller selection, fresh and warm. Centrally located - you can quickly get to the Lion Rock by TukTuk
Response from Property: Dear Guest, It was a great pleasure to have you staying with us, and we would like to thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We have noted down that some of the areas did not meet your expectations and appreciate that you shared your feedback with us, as it offers valuable insights for improvement. Once again, thank you for your feedback, and we are looking forward to welcoming you again in the future. Wish you a pleasant day, Sylvester Bensing Hillary Resident Manager Fresco Water Villa
Andre J
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 9, 2024
Had a excellent family holiday with great staff and management giving us wonderful staying experience and giving great advice on the Sigiriya rock climb. The food was excellent and the rooms and facilities was well maintained and upto great standard.
Response from Property: Dear Guest, We at the “Fresco Water Vila' wish to place on record our sincere thanks to you for having chosen to spend a part of your holiday at our resort and for having decided to give your valuable feedback via the 'Tripadvisor'! We feel honored to be able to serve you in the manner you describe, and the flexibility beyond boundaries where our guests' requests are concerned is our hallmark. We are so happy that you experienced and benefited from it! While assuring our best attention and courtesies at all times, we await to receive you once again at the 'Fresco Water Villa'in the near future! Wish you a pleasant day, Sylvester Bensing Hillary Resident Manager Fresco Water VIlla
Sherpa49947583135
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 8, 2024
Perfect hotel with very plesant staff. Very close to Sighirya Rock. Big and clean pool, good food, beatyful area. Ayurverda maggase just few steps away. Special thanks to Samalka, Ravindu, Dillshan - this boys are doing great job. My full recomendation!
Response from Property: Dear Guest, Thank you so much for choosing to stay with us here at the Fresco Water Villa during your recent trip to Sigiriya. We are delighted that you have given us a five-star rating, and we will share this with our team, especially Gimhan, Ravindu, Harshi, and Bawangi, as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. All of us from Fresco Water Villa are looking forward to seeing you again. We wish you a pleasant day, Sylvester Bensing HIllary Front Office Manager Fresco Water Villa,
Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Nov 1, 2024
Hotel was very nice with a beautiful pool. The area was stunning. The best location to visit Sigiriya. Staff was polite and friendly, especially waiter Madushan. Room was clean, but air condition could be better. Overall we had a great time here. Recommend to visit.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 1, 2024
It was very great hotel and staff was very professional. Always smiley faces. I really liked the hotel. Also It was very calm hotel in the jungle and very natural. The swimming pool was good and walking are was very peaceful. Thanks a lot to hotel team and all the staff.
Sinead B
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 13, 2024
We stayed here for one night on our trip around Sri Lanka. We were greeted with a cold juice on arrival by very friendly staff. Our rooms looked over the pool, very spacious and clean - nice and cold with AC. We then had a much needed lunch - varied menu and lots to choose from! Staff were all very helpful during our stay. We would definitely recommend!
Response from Property: Dear Guest, We are delighted to read your complimenting review of your recent stay with us. We are very pleased to read you enjoyed your stay with us and appreciated our service. We make every effort to maintain the high standards of timely and quality service delivery at Fresco Water Villa, and we are delighted that we have been successful in achieving this during your stay. Once again, thank you for sharing your feedback and recommending Fresco Water Villa on line, and we look forward to welcoming you back in the in the near future. Wish you a pleasant day. Sylvester Bensing Hillary Resident Manager Fresco Water Villa
Flyer39342318774
Stayed in Oct 2024
Travel with friends
4.0/5
Very Good
Posted on Oct 13, 2024
We had a great stay at Fresco Water Villa. The staff were welcoming and friendly, especially Samalka, Gimhan, Ravinda, Harshi and Madughan. Breakfast was nice, and it was quiet and peaceful. The setting was beautiful especially the pool and the lights at night. Thank you
Response from Property: Dear Guest, Thank you for choosing the Fresco Water Villa, and for taking the time to share your experience, and we are very humbled and honored to receive such great compliments. It was a pure joy to read how our staff, especially Samalka, Gimhan, Ravinda, Harshi and Madushan were able to assist you during your holidays. Thank you for your kind words about our staff. We are very fortunate to have such exceptional staff members. Your kind compliments are being appreciated and will surely be shared with the rest of the team. We hope to have the pleasure of welcoming you back many more times. We wish you a pleasant day, Sylvester Bensing Hillary Resident Manager Fresco Water Villa
PRIYANKA T
Stayed in Sep 2024
Family
4.0/5
Very Good
Posted on Sep 28, 2024
The area was nice, with a beautiful pool. Room was clean and the food was good but still had room for improvement. I recommend this hotel for anyone wanting an enjoyable stay in Sigiriya close to the rock. Gimhan, Samalka, Ravindu and Harshi were amazing at the front desk making our stay more enjoyable and pleasant. Thanks
Response from Property: Dear Guest, Thank you so much for choosing to stay with us and also for taking the time and effort to share feedback online. We thank you for mentioning the genuine hospitality and service shown by the team to ensure you have a truly memorable experience. It is great to note that samalka, Gimhan, Ravindu, and Harshi have been given special care, and we will share with them. We assure you that the detail you have mentioned will be looked into, and corrective measures will be taken accordingly. We are confident that when your next visit, your experience will be vastly improved. We look forward to welcoming you back. Sylvester bensing Hillary Resident Manager Fresco Water Villa
Abishek R
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 6, 2024
Excellent place to relax and enjoy your time with your loved once .we had a great moment staff was super friendly and the place was at a Excellent maintain ,clean environment. Food was great they treat every guest at the maximum. Room was supper clean had very good pool.
Response from Property: Dear Guest, Thank you for taking the time to share your comments on TripAdvisor following your recent stay with us. We are delighted to read your excellent feedback on our hotel services and facilities. Your comments are great encouragement for us to continue our commitment to service excellence. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay. We wish you a pleasant day. Sylvester Bensing Hillary Resident Manager Fresco Water Villa