Hotel Casa Wagner

First of all the staff is amazing. They are so helpful and kind. Especially the dark haired young woman on 10/31-11/1. However the rooms leave a lot to be desired. I had no hairdryer and only one hanger. Really?! However, the rooms are very clean. One of my team members had a obnoxious smell for a couple of days. Why? For older people like me with mobility issues, the steps were not very good, However, the breakfast food, especially the scrambled eggs and bacon were excellent. Sorry that this paragraph said this is a mixed bag.

The GOOD: comfortable bed, nice comforter; best feta at breakfast; bathtub (we like baths) The BAD: Very dim lighting in room; no updates, ever: the bedspread, towels and carpeting have got to be decades old. The bedspread was dirty and torn; the towels threadbare, frayed and some torn (although clean); the bathtub with a shower sprayer, but no holder for it or shower curtain/wall, so water would go everywhere; no "do not disturb" sign, and telling the front desk we don't want service didn't work; keys/locks to room are difficult to work ＞ dangerous. (One couple in our group just left their room unlocked); 2 chairs in room, one broken. No coffee/tea/water for drinking in room The WORST: breakfast opens at 8am. Coffee machine in breakfast area operated by pressing a button (that guests operate). When we attempted to get coffee to bring to our room at 6 am (same easy to operate button) the night clerk heard the machine, rushed in and tried to grab the cup, saying "No coffee until 8"....Terrible customer service. This guy doesn't belong working with people. (The other night clerk was fine with early coffee, admitting that he, too, drinks coffee before 8)

This is a very big dissapointent, you would think a hotel in the middle of a turist focused city like Sighisoara would be at least clean, the rooms were filthy, i found a very large (and empty) suitcase and a pair of dirty underpants🤢, the dust was 2 cm thick, the carpets where so dirty you would think twice if you would step on then or around them. The food is awfull, the table sheet dirty. This was a very very bad experience

A very nice hotel in the center of Sighisoara, clean, very helpful staff. The hotel doesn't have parking so be carful you have to park your car outside of the fortifications. The rooms are relatively small to what you might be used to but overall a very nice hotel.

Situated in Sighisoara, the "Pearl of Transilvania" The oldest inhabited citadel in Europa The 400 years old buildings of the complex are on the list of historic monuments of the Unesco World heritage... In the center of the medieval citadel.

Casa Wagner has a great location, right in the central plaza. The staff are very friendly, respectful and made our entire stay comfortable. I loved the style of the hotel. It’s very antique. The rooms are big.