Vincci Selección Rumaykiyya

Everything is good, some information about their restaurants or bars opening hours should be update on their website; otherwise you would see a very upsetting waiters or waitress, no complimentary bottle ofwater in hotel room, which is quite strange... otherwise everything is fine.

Our stay at Hotel Da Vinci in Sierra Nevada was a complete disappointment. Right from the start, we had to wait an hour to check in because one of their computers wasn’t working. The reception staff was unfriendly and unhelpful, making the whole process even worse. The room itself was old and in desperate need of renovation. It had a terrible smell, and the air quality was so bad that we woke up with headaches. To make matters worse, the temperature was completely uneven—one side of the room was freezing, while the other was too hot. There was no complimentary water, which is a basic amenity in most hotels. Sleeping was nearly impossible due to all these issues, and on top of that, there were no views from the room. The location of the hotel is another huge downside. It’s at the very top of Sierra Nevada, far away from everything. There are no restaurants, no shops—nothing around. The only way to get to the village is by chairlift, which closes at 5 PM and shuts down frequently due to wind. The hotel does offer transportation, but it’s a joke—an old truck that only runs at specific times and requires advance reservation. We had a private event at the Mary Bell Hotel and asked for a ride, but they refused. Since there are no taxis, Ubers, or any other transport options in Sierra Nevada, we had no way of getting there and missed the event—a total disaster. Service overall was terrible. The staff was not friendly, barely spoke English, and didn’t care about guests’ needs. This was easily one of the worst hotel experiences we’ve had. We will never go back and strongly advise others to stay elsewhere.

It’s a lovely hotel that nicely combines the luxury and amenities of a five star hotel with a homely family feel. Ski-in/ski-out if the snow permits

It is impossible to sleep in the rooms, there is that old air conditioner system that makes u sick, we ended up w sore throats because of that air conditioner. shower is hot/cold. they say you are connected with slopes but it is scam. it is shared with all thee neighbors and we sayed in line for an hour and 15 minutes

+ rooms, location, bar, dining, shuttle to ski lift - low level of english skills, less organized by housekeeping and in restaurant