Hotel Kenia Nevada

Guests praise the varied and high-quality breakfast buffet. The location is convenient, close to attractions and amenities. The staff is friendly, attentive, and provides excellent service.

The Kenia Nevada Hotel, Sierra Nevada, Spain. Having booked for 7 nights half board accommodation, we visited to the Kenia Nevada on Saturday the 4th of March 2023. We had never been to the hotel or the resort before. If you don’t read this full review then there are 4 essential things you need to know about this hotel. 1). It is in the same building block as the “ Mango” night club, which churns out dance music every night between 10.00pm and 5.00am and you can both hear and feel the thumping beat as you try to sleep and that’s with all doubled glazed windows closed. Around 5 am the club spills a volume of high spirited, young people onto the street outside the hotel. 2) it is true that the hotel is a short walk to the gondolas, 100 to 200 yards in total depending on which gondola you use, but as the hotel is on a steep hill you should be made aware that there are 116 (yes we counted) narrow metal steps down to the square and more steps into the square. 3) The Kenia hotel is rated 4 star however the food is 2 stars at best but the kids will be happy with the selection. 4) Avoid going on a Saturday & Sunday unless you like to queue for everything including having a coffee. If you want more detail read on. The first thing that struck us on our arrival was the volume of cars lining the route to the ski village, there were literally thousands. A three mile drive took 40 mins in endless queues of cars snaking up the mountain, we were soon to realise that this resort is subject to a massive influx of Spanish skiers every weekend. On our first night in the hotel the “disco” in Mangos night club in the hotel block was bouncing until 0600 hrs The hotel advertises being just 100 yards from the gondola, What it doesn’t tell you is that it is 116 steps down two flights of metal stairs to get to the main square. When Carrying skies and equipment this is not a joy for anyone but especially the over 60’s. In addition the gondolas to the first station are standing room only, so after the stairs and the walk there is no sitting for the weary skier on the 10 minute climb to the first station. On skiing down from the first station I have never been as pleased to find a chair lift. The hotel is clean and the beds were comfy & some might call the hotel “quaint” however in my opinion it is rather tired and in need of some refurbishment and or modernisation. Although it has great views over Granada, it doesn’t warrant its 4 star status . On entering our bedroom for the week “Faulty Towers” sprang to mind. The lighting was straight out of the 70’s with metal wall brackets & wonky shades and the central light had dark wires looped across a white ceiling leading to a large bare bulb. There were cracked tiles in the bathroom and on the Juliet balcony but it was cosmetic & nothing that was a threat to life or limb. There was a fridge in the room but no kettle, dressing gowns or bedside table, just shelving where the headboard is usually situated. Beware of t

If you have little kids, then this is the place for you. They'll love the food and the plunge pool (falsely advertised as a swimming pool and only open from 16:00). But our experience was very different... - The evening buffet-style meal is designed for kids (pasta/ mayo, pasta/ thin tomato sauce, cold fries, meatballs)... fine. But hardly 4*! The many little 'uns were happy. As a couple travelling with our grown son, we weren't. - Breakfast is almost inedible. Undercooked croissants, stale bread, awful coffee, the list is a long one. - The bedrooms in the photos on the website look great. And the hotel exterior is pleasing to the eye. But our 'duplex' was small, grubby and unmodernised. Its second floor was actually a stuffy and unventilated balcony/mezzanine that our 21-year old son unhappily occupied - de facto sharing the same sleeping space as his parents. - We complained about the food and were offered a €200 rebate on our Half Board bill. When it came to 'settle up', this was denied by the manager who remained invisible throughout - preferring to communicate through his frontline staff. Fortunately Heidi.com, our excellent travel agent covered this broken promise. But the hotel was duplicitous at best. In short - our recommendation would be not to go to the Hotel Kenia Nevada. There are plenty of good - even great places to stay in Sierra Nevada. It's just that the Hotel Kenia Nevada ain't one of them.